iphone data overage?

This is a discussion on iphone data overage? within the General Discussion forums, part of the Apple iPhone category; Its too late now but im calling att tomorrow. but on my usage summary online it says i have over ...

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    danipoak's Avatar
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    iphone data overage?

    Its too late now but im calling att tomorrow. but on my usage summary online it says i have over 100mb data usage under the overage category. not sure why this is seeing as they make you pay for unlimited usage. has anyone else here had this problem im curious?

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    jjvaldez's Avatar
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    there must be a mistake in that... talk to them you should be unlimited, this might have got messed up if you tried to change your own text plan online, this is a mistake that is made often...
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    danipoak's Avatar
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    never tried to change it, since day one of having it i have paid for 1500 texts a month. i figure its a mistake, at least i sure hope so cause if its not thats like $3000 in overage charges!! now thats money i dont have! they also are saying on the usage that in the last 5 days ive used over 1k texts, unbelieveable! but yeah im for sure calling tomorrow morning. just wondering if someone else had this problem and what they did to correct it. its always nice to go in there knowing what you are talking about!

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    jjvaldez's Avatar
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    yea.. .they'll fix it..
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    danipoak's Avatar
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    Just in case anyone else runs into this problem. I just talked to att, they said there is no reason i should be seeing those charges but there is no way to find out what is wrong until the actual bill comes out. So right now it could be just some kind of freak error in the computer. The guy just made note of it on my account so that whoever processes it knows to look out for it. So if anyone has this problem just call, they were pretty good about it.

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    Super Moderator Lincoln's Avatar
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    This has happened to me. Just contact AT&T and they'll fix it.

    - John

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