Genius Bar Monday, soooo....

[powersrus]

Originally Posted by powersrus

I'm wondering if they would replace my sons iphone. His vibrate/on/off switch isn't working properly. He can have it set to vibrate but it will switch back and forth on its on and that causes problems...

So I have an appointment at 5:00 Monday to take in my sons iphone..one problem is mentioned above. The other ones are he has very bad signal and say he's on the internet and all of a sudden the iphone will start to reboot.
I was wondering if anyone had any tips or pointers for me before i take the phone in? Thanks in advance.

[psylichon]

restore it, do not restore a backup, do not sync. That's about the best you can do to have it be perfectly wiped clean for Apple and the guy who gets your phone as a refurb

Although apparently you can't truly wipe all data clean (haven't read that thread yet though)

[acosmichippo]

well, you can, just not thoroughly.

you need forensic data recovery software to get to the old data.