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This is a discussion on Genius Bar Monday, soooo.... within the General Discussion category of our iPhone Forums; Originally Posted by powersrus I'm wondering if they would replace my sons iphone. His vibrate/on/off switch isn't working properly. He ...
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Old 06-01-2008, 03:42 AM   #1 (permalink)
 
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Default Genius Bar Monday, soooo....

Originally Posted by powersrus View Post
I'm wondering if they would replace my sons iphone. His vibrate/on/off switch isn't working properly. He can have it set to vibrate but it will switch back and forth on its on and that causes problems...
So I have an appointment at 5:00 Monday to take in my sons iphone..one problem is mentioned above. The other ones are he has very bad signal and say he's on the internet and all of a sudden the iphone will start to reboot.
I was wondering if anyone had any tips or pointers for me before i take the phone in? Thanks in advance.
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Old 06-01-2008, 03:50 AM   #2 (permalink)
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restore it, do not restore a backup, do not sync. That's about the best you can do to have it be perfectly wiped clean for Apple and the guy who gets your phone as a refurb

Although apparently you can't truly wipe all data clean (haven't read that thread yet though)
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Old 06-01-2008, 03:54 AM   #3 (permalink)
 
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well, you can, just not thoroughly.

you need forensic data recovery software to get to the old data.
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