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This is a discussion on Cracked Charging Port within the General Discussion category of our iPhone Forums; So Today I was cleaning my Iphone 3G and just decided to pay a little more attention to the charging ...
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Old 09-14-2008, 06:19 AM   #1 (permalink)
 
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Question Cracked Charging Port

So Today I was cleaning my Iphone 3G and just decided to pay a little more attention to the charging port on the bottom. Further Investigation revealed a Hairline Crack comming form The Port in the Plastic on the Back. I use the Dock for The 3G and Im trying to find out if In fact its the dock that would be causing this. I have never Dropped my Phone so its pertty weird. Has anyone Else had this Problem.??
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Old 09-14-2008, 06:30 PM   #2 (permalink)
 
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There were lots of posts about hairline cracks at the end of July. Seemed they were especially noticable on the white 3Gs and tended to be in the area around the headphone jack. It was surmised that the extra pressure from inserting and removing headphones might have caused the weakness. Do a search for "hairline cracks". I would think you should have no problem getting Apple to swap out your phone. Good luck!
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Old 09-14-2008, 08:13 PM   #3 (permalink)
 
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I got my phone on day 2 would they still take it back?I mean it being over the 30 days and stuff
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Old 09-14-2008, 08:39 PM   #4 (permalink)
 
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It's under warranty for a year, but you need to deal directly with Apple, not AT&T. You can make an appointment online to have a Genius look at it. I'm on my third phone since iDay2. The first one had a messed up BT radio, the second just had a cosmetic issue that was bugging me. They want you to be happy. In my experience, Apple's customer service is top notch.
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Old 09-15-2008, 11:11 AM   #5 (permalink)
 
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Cool I was under the Impression That after the 30 days you were "on your own"
Because I have the Light escaping from between the screen and the chrome. So maybe I can have both of these fixed...
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