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Old 05-26-2008, 12:49 AM   #1 (permalink)
 
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Default Does Handbrake crash anyone else's mac?

happens to me ALL THE TIME if i'm multitasking, but if i let it go overnight, it works ok. starting to get really annoying. Haven't quite narrowed it down much beyond that.

too bad, because i really like the features.
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Old 05-26-2008, 01:03 AM   #2 (permalink)
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nope, haven't experienced this at all. have you tried uninstalling it and then re-installing? hope you find out what's causing this - i really like handbrake and find it incredibly useful...
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Old 05-26-2008, 01:08 AM   #3 (permalink)
 
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yeah, i guess i could try that... worth a shot.
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Old 05-26-2008, 01:24 AM   #4 (permalink)
 
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Quote:
Originally Posted by acosmichippo View Post
happens to me ALL THE TIME if i'm multitasking, but if i let it go overnight, it works ok. starting to get really annoying. Haven't quite narrowed it down much beyond that.

too bad, because i really like the features.
When you say Handbrake crash, are you referring to a kernel panic (the endless spinning beachball) that can only be resolved by a force quit of Handbrake?
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Old 05-26-2008, 01:32 AM   #5 (permalink)
 
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no, i'm talking my screen goes grey, and tells me i need to restart my computer. EVERYTHING freezes.

grey screen of death?
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Old 05-26-2008, 01:48 AM   #6 (permalink)
 
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Hippo,

Try this link to diagnose and troubleshoot. Looks like in fact you are having a kernel panic. There could be a number of causes including hardware as well as software.

Try the guidance and report back what happens.

http://docs.info.apple.com/article.html?artnum=106227
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Old 05-26-2008, 03:29 AM   #7 (permalink)
 
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yeah... would you say it's safe to send reports to apple about this?

since ripping my DVDs is technically illegal, i haven't been doing that.
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