i love at&t!!!!

[MileHighRob]

Originally Posted by Hondamaker

I've never had any problem with their customer service. And when ever I have any overages, I ask them if they can credit some or all of it back to me since I wasn't aware that I went over on minutes or texts, and they are happy to do it for me!

I've had AT&T for a very long time (pre Cingular). I guess I wasn't being fair when I agreed with another poster about their CS being atrocious because I've had issues like you mention Hondamaker and they've always been cooperative removing charges that I wasn't aware of or simply didn't understand. However, when it comes to the iPhone I always use the Apple Store because I honestly believe their CS is second to no one.