Originally Posted by shutter13
I agree with the other two posters...but, you should not have to extend your contract for this phone. You did not receive a subsidy from them, they have no legal grounds to extend your contract. Hound them until they fix it.
I've actually been thinking about getting an attorney's opinion like that.
They're whole argument doesn't make sense.
Checking the IMEI to make sure it's not stolen, cool...I understand, But why not do that when I first activated the 3G???? Thus, it makes the argument non-sensical.
And frankly, I shouldn't have to tell ANYONE how much I paid for the frickin' phone or send them a "yes I sold it to him" letter. And that comes from a supposed "supervisor" at customer care.
And course, my preferred in store associate (who fixed things when I got my Bold) is on vacation.
BUT...I really REALLY want the 3GS....that's why I'm so upset. It seems insane they are stopping me from spending money from them. I'm ready to drop 3 large on them for the 32G 3GS and they are SET on not accepting my money. How crazy is that crap????