AT&T Training Week Thread

[smithhouse]

i was told by att that as long as account holder put me on the account i could by the iphone.

[ATTingular]

Originally Posted by Marksman

This goes contrary to what we have been hearing lately.

By law, the account holder either has to be present or give verbal consent (after confirming his identity by last name, billing zip code and last 4 of ye olde SSN).

[smithhouse]

so if we have this,last name, billing zip code and last 4 of ye olde SSN.we willl be ok.

[ATTingular]

Originally Posted by smithhouse

so if we have this,last name, billing zip code and last 4 of ye olde SSN.we willl be ok.

Not like that, it has to be given by the account holder, not you, not anyone else but the account holder. You can have them call in to give it, but you just giving it out is not good enough.

[smithhouse]

but in my case he put me on the account and in the past i had no problem making changes on the account.upgrades or anything.

[Angel13]

What if we're not an AT&T customer yet? I'll be switching to AT&T from another company when I activate my phone through iTunes. In that case, can't anyone just go in and get the phone for me?

[jwarner]

Originally Posted by Angel13

What if we're not an AT&T customer yet? I'll be switching to AT&T from another company when I activate my phone through iTunes. In that case, can't anyone just go in and get the phone for me?

NO, as you will be the account holder, you must be present as they will run a credit check on you in order to initiate the account. Then you have to go iTunes with a code to activate your account. It shows this in the activation tutorial on apple.com

[Saiko]

Originally Posted by jwarner

NO, as you will be the account holder, you must be present as they will run a credit check on you in order to initiate the account. Then you have to go iTunes with a code to activate your account. It shows this in the activation tutorial on apple.com

That's IF you got a credit check code. It clearly states in the video at 2:28... "On this screen you either need to enter your social security number or the credit check code you may have received when you purchased your iPhone" Re-watch it if you have to.

[Angel13]

Yes, he clearly says either your social OR the credit check number you MAY have received. And next to that box it says: I have an AT&T pre-approved credit check code, implying that there will be people without one.

I guess I'm going to the AT&T store tomorrow and hope someone can clear this up for me and give me a difinitive answer. I've gotten different answers depending on the day, time, lunar alignment of when I call.

ETA: From AT&T FAQ:

Q. How do I activate iPhone?
A. You activate iPhone in a whole new way—using iTunes right on your computer. All you need is a PC or Mac, a credit card or debit card, access to the Internet and an email address.
The credit approval for your AT&T service also happens on your computer. It’s part of activating through iTunes, but if you’d rather have your credit pre-approved before you leave the store, an AT&T store representative can help you with that.

I guess that answers that. So really, who would care who's buying the actual phone, right? Someone else can buy it for me.

[jgh2k]

I guess that answers that. So really, who would care who's buying the actual phone, right? Someone else can buy it for me.[/quote]

that's what I am thinking as well...