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Part of your monthly routine will be going through your att bill and then calling them and getting credited for the overage. I do this every month. That and remembering where I get cell coverage.
My bill is $170.00 My plan is the basic plan with unlimited texting. I got my phone on July 20th, and this bill is due August 23rd. It's a little more than I expected, does this sound normal everyone? I just want to make sure I'm not being overcharged.
That does sound high but of course hard to say. Just go through your bill page by page and if you don't understand something or it doesn't seem right give them a call. Every month I find several over charges.
I just received my 2nd bill which is 122.34. It charged me 22.25 for usage charges. I looked it up and it said I was using Roam GPRS and one session cost me 22bucks!?!?!?!
anybody have any idea what this is? I was out in the Hill Country on these dates, so I'm wondering if maybe I was out of the AT&T calling area.
But I called a Representative the weekend the iPhone was released and they told me that there is no Roaming within the US.
call att and get credited for the roaming. You have an unlimited data plan. I have to do that every month as they overcharge at least $40-$70 per bill. Imagine the thousands that don't check their bill...
I am currently in a chat with one of the AT&T reps. I prefer the chat over phone calls because I can retype everything that was told to me.
they weren't able to help me on the Tech Chat. So now I'm holding on the phone.
Alright. The lady told me that I was being charged the Roaming. But that baffled her since it is within the US. But the strange thing out of this is that the roaming supposedly took place in Pennsylvania. I've never been there!!!!
I'm a longs way from there too!
So there are going to credit my account and she is going to submit this as a case because it has never happened before.