$200 back.

hotskate · 06-18-2009, 04:41 PM

So I am trying to find out from att why my account does not qualify for the $200 back... I have a bill over $100 a month every month. I bought my Last iphone 3g the day they were released. I was never late on a payment and I did get the early upgrade pricing.

psylichon · 06-18-2009, 04:42 PM

Do you spend over $99 on a single line?

hotskate · 06-18-2009, 04:47 PM

SO what I am being told if you bought the phone the day it was released you wont get the $200 you had to of bought it in july august or sepember

Quake97 · 06-18-2009, 04:47 PM

It needs to be over $99 (without taxes) on the primary line. Plus, if you bought on launch day last year, that was in July. It's only June now so that's 11 months.

Joe

shutter13 · 06-18-2009, 04:49 PM

Originally Posted by hotskate

SO what I am being told if you bought the phone the day it was released you wont get the $200 you had to of bought it in july august or sepember

But it was released in July. July 11, 2008.

hotskate · 06-18-2009, 05:07 PM

Yes my bil is over $100 a month I bought it the dayit was released( which they said I got it on june 17th

FrankieG889D · 06-18-2009, 05:13 PM

just was on the phone with some ***** on att.. excuse my language, but mine is over $99 too, (108.41) with taxes, and im not eligible, pretty stupid if you ask me, but she said that i need to go into the AT&T store tomorrow and they're the only ones who can change it for me.

EDIT: I also bought the 3G last year on iDay.

shutter13 · 06-18-2009, 05:17 PM

Originally Posted by FrankieG889D

just was on the phone with some ***** on att.. excuse my language, but mine is over $99 too, (108.41) with taxes, and im not eligible, pretty stupid if you ask me, but she said that i need to go into the AT&T store tomorrow and they're the only ones who can change it for me.

EDIT: I also bought the 3G last year on iDay.

The total has to be 99 before taxes. At&t has to be getting that 99 bucks, not uncle sam.

An example:
My voice plan 60 bucks
My data plan 30 bucks
Family texting 30 bucks
My line is billed 120 bucks qualifies for 12 month upgrade

line 2
Voice 9.99
data 30
total 39.99 upgrade is 20 months

line 3
voice 9.99
data 10
total 19.99 upgrade is 20 months

line 4
voice 9.99
data 10
total 19.99 upgrade is 20 months

line 5
voice 9.99
total 9.99 upgrade is 20 months

Total bill 209.96, but only the first line qualifies.

hotskate · 06-18-2009, 06:19 PM

So i am over the 99 with out taxes why am i not getting the rebate back? what do i dooo

hotskate · 06-18-2009, 09:52 PM

So take no S*** I finally got the right person on the phone and had to explain what there own company was offering as noone at that company has any idea what they are doing; They obviously apologized and said i would get my money within 3 business days. I even had the guy email me confirmation.

Thank you for choosing AT&T for your business wireless needs!

This e-mail is a follow-up to our previous conversation on 6/18/2009 to ensure your needs were serviced correctly.

On 6/18/2009, RICARDO A. processed the following changes to your account:

1. Other
2. CUST IS ELIGIBLE PER OUR POLICY AND PROCEDURE TO RECEIVE THE CREDIT DIFFERENCE FOR THE PRICING DIFFERENCE IN THE EARLY IPHONE PRICING THAT WAS PAID AND THE FULL DISCOUNT PRICING THAT WAS SUPPOSE TO BE DUE. CUST WILL RECEIVE CREDIT FROM APPLE WITHIN 3 BUSINESS DAYS.

Please allow 1-2 bill cycles for this transaction to reflect on your next bill and account summary. If you have further questions about your AT&T business needs, please refer to http://www.att.com/business or by calling us at (800) 331-0500.