$18.00 One Time Upgrade fee...wtf?

[bmargolis]

I just got my first bill after upgrading from a v1 iPhone to a 3G. There is a "one time upgrade fee" for $18.00 on my bill. I don't remember the Apple employee telling me about that charge, but he may have. Is everyone else getting and paying this?


Thanks,

[Talutha]

Yup, its a standard charge throughout the industry. You can call in and act angry at the service rep and they will sometimes take it off.

[MileHighRob]

Yes, even if you were switching to another phone other than the iPhone you'd be charged the $18 activation fee. New customers actually pay more for the same thing.

[llrickman]

Originally Posted by MileHighRob

Yes, even if you were switching to another phone other than the iPhone you'd be charged the $18 activation fee. New customers actually pay more for the same thing.

$36 for new customers

[anbshilling]

After reading this thread this afternoon, I called AT&T and told them (NICELY) that I just received my first bill and was not informed of the $18 upgrade fee when I purchased my iphone last week. He took the charge off right then.

[smknSRT8]

Originally Posted by anbshilling

After reading this thread this afternoon, I called AT&T and told them (NICELY) that I just received my first bill and was not informed of the $18 upgrade fee when I purchased my iphone last week. He took the charge off right then.

That is what happens when you are nice, I can't stand when people take anger out on others and want something in return and when the don't, they get even more mad! It pays to be nice!