View Full Version : iPhone sync problems "iPhone disconnected"?
petroid
07-26-2007, 05:54 PM
When trying to sync the iPhone with outlook, my iTunes version throws up an error message about " not being able to sync because the iPhone is not connected anymore". The phone however is connected. I have the latest version of iTunes 7.3.1.
Does anyone have the same problem?
Thanks
ShesABrain
07-31-2007, 11:02 PM
When trying to sync the iPhone with outlook, my iTunes version throws up an error message about " not being able to sync because the iPhone is not connected anymore". The phone however is connected. I have the latest version of iTunes 7.3.1.
Does anyone have the same problem?
Thanks
me too! have tried to enable the add-ins, limit the amount of calendar days to be synced, etc...but repeatedly get the same problem!
advice anyone?
petroid
08-01-2007, 09:18 AM
me too! have tried to enable the add-ins, limit the amount of calendar days to be synced, etc...but repeatedly get the same problem!
advice anyone?
Since then I have tried a few more things such as disabling Norton without results, uninstall and install iTunes without results and resetting the iPhone without results.
rick007
08-02-2007, 07:01 PM
Itunes recognizes my iphone, then halfway through the sync process it freezes. I need to restart Itunes. I tried uninstalling and reinstalling, yet get the same sync problem. I am using XP pro.
connie
08-06-2007, 11:37 AM
I am in the same boat. Everything syncs just fine until it gets to Outlook calender and then it stops and says Iphone not connected. I have to click OK or cancel. My contacts and everything else syncs just fine.
:frown:
mikef137
08-06-2007, 09:20 PM
I was having the same problem with itunes claiming that the iphone has disconnected during the outlook calender sync. It is now working fine, and I'm not sure which thing I did to fix it, but here is what I did.
1) I had about a dozen appointments which were set to reoccur forever. I changed these to reoccur a finite amount of times, I think I used 100 occurrences since these were yearly and I'll long be dead before the last occurrence.
2) I also had several appointments that were exact duplicates, same date, time, names. I think these were from prior years palm pilot sync issues. I deleted all of the duplicates.
After making the above changes my iphone syncs fine with the outlook calender.
ymmv
KenCarr
08-11-2007, 09:50 PM
Start Isync
goto preferences
check the Enable Syncing on this computer
tc2000chartreader
08-11-2007, 10:34 PM
I was having the same problem with itunes claiming that the iphone has disconnected during the outlook calender sync. It is now working fine, and I'm not sure which thing I did to fix it, but here is what I did.
1) I had about a dozen appointments which were set to reoccur forever. I changed these to reoccur a finite amount of times, I think I used 100 occurrences since these were yearly and I'll long be dead before the last occurrence.
2) I also had several appointments that were exact duplicates, same date, time, names. I think these were from prior years palm pilot sync issues. I deleted all of the duplicates.
After making the above changes my iphone syncs fine with the outlook calender.
ymmv
I was about to go insane when trying to get my calendar to sync 3 duplicate entries for all of my calendar events were created. I searched on microsoft.com for removing duplicates and found this program. It is free and it worked PERFECTLY. Removes duplicate calendar, contacts, tasks, etc. You have to try it.
http://www.anti-dupe.com/
johnc-onward
08-24-2007, 07:12 PM
The iPhone sync utility can't handle Outlook calendar entries with blank "subject" lines. See one of my other posts for how to resolve this. (can't include a url because I'm typing this on a Treo :( )
mshaw1515
09-14-2007, 10:37 PM
I had this problem. Uninstalled/Reinstalled iTunes. Reset my iPhone (and lost all my settings).
Turns out it was an recurring outlook event that i accepted.
Deleted the series and calendars are working again.
Off to re-build my phone - ugh!
ekologik
03-09-2008, 03:41 PM
i got the exact same problem but found the solution. what was happening when you did it? like, did you add contacts or something? for me, i had added a contact, which didn't allow my contacts to sync for some reason. it was a specific person. i already had the entry added in my Address Book from Mail. i dragged the contact to my iPhone contacts group (which is the only group i have sync up with my iPhone, not the entire address book). this caused problems. so what i did was deleted the contact and entered everything from scratch. maybe whatever relationship was happening with that contact in Mail somehow messed something up? i have no idea... i just found the problem contact, deleted him, and re-entered him. that worked and everything is synced now. you could give that a try.
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