iphone not Detected at all - tried everything

[Kesar237]

so my problem came all of a sudden. I was using my iphone on Friday and then over the weekend I took it home and was using it to play music on my stereo which has an ipod port attachment. the message "this accessory is not meant to work with iphone" popped up but I ignored it and played my music anyways. When I got to work on Monday I realised I forgot the iphone at home. I took another of our office's iphones and i put some of my music on it just temporarily until I remembered to bring in my own iphone.

then, the next day I went to plug in my iphone and it wasnt being detected by my Mac or itunes.

1) I reinstalled itunes and rebooted the iphone and my machine - it didnt detect
2) I restarted my machine again - it didnt detect
3) I tried multiple cords - it didnt detect
4) I tried connecting it to a different computer using the same cord - it detected just fine
5) I tried connecting someone else's iphone to my computer using the same cords - they detected just fine
6) I tried connecting the iphone in recovery mode - it didnt detect
7) I tried connecting the iphone in DFU mode - it didnt detect
8) I tried charging it on a wall outlet using the usb cord and chargin attachment and it charged just fine so I know the connections are fine and the cord is fine
9) I have literally tried every fix I could find on the internet and for some reason this iphone of mine simply refuses to be detected by my mac - my iphone works on all the other computers, every other computer and every other phone works no problem, just my computer, just my phone...

What do I do now?? Apple doesnt even know what to do...:dft007:angry

Help?

[psylichon]

Just a long shot... have you tried deleting all your device backups in iTunes?

[Kesar237]

ok I hadn't tried that - I just deleted the backup to my iphone in the iTunes preferences menu, restarted iTunes and rebooted the iphone - it didnt detect. I then put the phone again into recovery mode and it didnt work...

help? please? :dft006:unhappy

[psylichon]

Do you have a USB hub that you could try connecting through? Sometimes that does it.

[Kesar237]

yup - we had a hub here at work (this is a mac friendly office with all the stuff you could possible want) and I tried and restarted everything and it still didnt detect... I am about to lose my mind!

[psylichon]

Tried connecting through a dock? I'm tryin' here...

[Kesar237]

I appreciate your help so much - thank you! I used my co-worker's dock yesterday when I was troubleshooting - it connects perfectly through the dock to his computer and is detected nicely in his iTunes, and his iphone connects perfectly to my computer with my itunes its just my iphone doesn't connect to my computer through his dock or any cord... Its like my iphone and computer are just refusing to work together and I should just get a new computer... or transfer my music stuff to my home PC

I am just going to throw this POS away at some point - forget it - go back to my blackberry....

[psylichon]

That truly is a weird one. Out of curiosity, what version software is your iPhone running? And are you running the latest iTunes?

[Kesar237]

well - my iphone is a 16GB 3G iphone and the "about" section says I have 3.1 (7C144) and I had downloaded itunes 9 on Monday when I had forgotten my iPhone at home. When it wasnt detecting, I thought it had something to do with putting the newer version of Itunes on my computer - since my coworker who's computer my phone did work on was runnig iTunes 8... I am going to try reinstalling iTunes9....

also, since this phone was purchased in france, it doesnt work in Canada - I am pretty sure it isnt cracked, it is just being used as an ipod right now, in airplane mode - and I have tried to turn airplane mode off but that doesnt help it either...

I will keep trying things

[psylichon]

Hmmm... you've got a lot of variables going on here. I would try updating your phone to 3.1.2 on another computer, then update iTunes to 9.0.2 and try again.

[juls1585]

is there any possible way that it had water damage?

[psylichon]

But it detects on another computer... that's the oddball aspect of this problem.

[Kesar237]

Nope - this phone is brand spanking new and I have kept it nowhere other than in the soft pocket of my purse, or plugged into my comp at work or my stereo at home - and yes, it works perfectly on every other computer but mine... I am currently installing itunes 9.0.2 and need to wait for our lunchhour before I can commandeer someone else's comp to update my phone... I will post what happens *fingers crossed*

[juls1585]

this one really is strange. update to 3.1.2...and hopefully that will solve the issue. and apple had no solution for you? is it possible for you to take your computer and iphone to a mac store?

[Kesar237]

its updating as we speak - Itunes 9.0.2 is already installed and my friend is putting 3.1.2 on the iphone... thanks for all your help guys - if this doesnt work I am going to go to the apple store and cry at the desk...

[juls1585]

its updating as we speak - Itunes 9.0.2 is already installed and my friend is putting 3.1.2 on the iphone... thanks for all your help guys - if this doesnt work I am going to go to the apple store and cry at the desk...

take everything with you if you do have to go to the store. phone, cord, wall charger, and computer.

is it possible that your usb port on your comp is fried?

[psylichon]

Juls, other phones detect on her computer. :) I don't think it's a hardware thing.

[Kesar237]

I will take it all with me. no, the usb port connects perfectly to the other iphones ive connected, and its a new computer and every other usb device I connect works just fine... I know its something to do with the phone... I am still waiting for 3.1.2 to install...

[juls1585]

Juls, other phones detect on her computer. :) I don't think it's a hardware thing.

lol thanks :) i have a pounding headache, so im reading things and they just really arent sticking. im sorry :(

[Kesar237]

ok - so I just finished the update - I am running 3.1.2 and Itunes 9.0.2 and when I first plugged it in, it made a sound, the charge symbol flashed in the battery for a moment and then it disappeared.... I turned the phone off and plugged the cord in and the silver apple logo showed up - so its gotta be doing something! I put the phone into recovery mode and it still wasnt detected in itunes... I am going to call apple support again see if a different person can help me....

[psylichon]

have you rebooted since installing the update?

[juls1585]

close itunes and hold the power and home button down till the apple comes up. continue to hold the home button down. see if it opens itunes that way