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View Full Version : Suspension and Termination


dankyou
11-03-2009, 07:18 PM
Hey gang,

Was hoping maybe someone could answer and inquisitive mind regarding my AT&T service.

I am an iPhone 3G user.

Recently I missed a few bills...and my service IS "temporarily suspended".

Cannot make/recieve calls, send/recieve txts, etc. until I re-up.

So I was wondering a few things of course, and while I of course read the "Terms of Service" agreement, contract info, etc. I was wondering if maybe someone else has been in this position before and tried these things:

1) If I DO NOT pay the fee right now...and they go ahead and permanently suspend my account, do I still pay an early termination fee?
Has anyone had success with calling and asking/begging, "I cannot pay my current phone bill, so I cant pay my early termination. Could you just cancel my account?"

2) Say I owe $150 on my phone bill. Early termination is only $175. Do you think I could call and cancel my account with early termination and just pay the $175...or do you think I will have to pay up my past balance AS WELL AS the early termination?

I look forward to people's responses and any other information that you all might have.

Don't get me wrong, I love my iPhone and AT&T has been...well...I'll leave it at decent, but something in my heart is longing to try DROID.

Thanks in advance! :ok:ok

Tinman
11-03-2009, 07:37 PM
Hey gang,

Was hoping maybe someone could answer and inquisitive mind regarding my AT&T service.

I am an iPhone 3G user.

Recently I missed a few bills...and my service IS "temporarily suspended".

Cannot make/recieve calls, send/recieve txts, etc. until I re-up.

So I was wondering a few things of course, and while I of course read the "Terms of Service" agreement, contract info, etc. I was wondering if maybe someone else has been in this position before and tried these things:

1) If I DO NOT pay the fee right now...and they go ahead and permanently suspend my account, do I still pay an early termination fee?
Has anyone had success with calling and asking/begging, "I cannot pay my current phone bill, so I cant pay my early termination. Could you just cancel my account?"

2) Say I owe $150 on my phone bill. Early termination is only $175. Do you think I could call and cancel my account with early termination and just pay the $175...or do you think I will have to pay up my past balance AS WELL AS the early termination?

I look forward to people's responses and any other information that you all might have.

Don't get me wrong, I love my iPhone and AT&T has been...well...I'll leave it at decent, but something in my heart is longing to try DROID.

Thanks in advance! :ok:ok

1.) You have to pay both.

2.) You have to pay both.


You shouldn't have to pay the ETF if you bring your account current. That's about it.



--
Mike

juls1585
11-03-2009, 08:09 PM
if you cant pay your bill and you have been a good payer i think you can call and set up payment arrangements. my friend i think did that and they told her if she didnt honor it they wouldnt make arrangements again for like 3 months or something. i think they require a credit card or debit card right then to automatically do it on the day you say you can pay

Krunk83
11-03-2009, 09:21 PM
How do you not have enough money to pay your AT&T bill but can afford a new DROID phone that is $300 with a $100 mail in rebate? Don't you think Verizon will look at your credit and see your unpaid bills with AT&T?

danipoak
11-03-2009, 11:24 PM
The ETF is to cover the cost of the subsidized phone. The monthly bills are to cover the cost of your service. AT&T will want money for both services provided. I guess simply neglecting your contracts is a great way to get out of them if you don't give a flying **** about your credit, or integrity for that matter.

BrownGem
11-03-2009, 11:28 PM
You should probably pay up. Any other provider you go to is going to see that on your credit and charge you a huge deposit fee to get service. Either way you WILL pay.

YvilKittyInSpace
11-04-2009, 06:50 AM
Last year, I didn't pay my bill of almost $300. That's when they suspended my service when the bill got that high. When the new iPhone came out in June, I wanted to finally pay that bill of but now it was over $500. Ok, I figure I'll save up and in a few months I'll pay it. The $500 included ETF charges for two phones.

Since it was that high and my account was suspended, it would have cost that amount PLUS a reconnection fee so it was cheaper at that time to get a new iPhone and new service while I still could.

I called last month to find out again the exact amount and now it's almost $1100. No way I can ever pay that now.

If you are not careful and don't pay it off real soon, yours too will get higher and higher the longer you wait.

I was able to get a new iPhone before it went on my record with AT&T as a non payment and so it doesn't affect me each year when the new iPhone comes out but I can't ever get another account opened until I pay that money.

Again, try and pay it off within a month or two. I wish I had.

danipoak
11-04-2009, 02:34 PM
As the days go by I am less and less surprised as to why our economy is still in the toilet....