Help with iTunes [Archive]

stuntdouble

10-16-2009, 04:43 PM

Hello all,
Just got my iPhone last night. I plugged it into the USB port on the computer hoping to sync it and download all my music to my phone but instead I got a messaage saying... "This iPhone can not be used because the Apple Mobile Device service is not started" WTF does that mean? Anyone?.... Thanks in advance!

BrownGem

10-17-2009, 11:52 AM

Check your firewall blocking logs. See if it is being blocked.

Woofus

10-17-2009, 01:18 PM

Check out this article... might push you in the right direction.

http://support.apple.com/kb/TS1567?viewlocale=en_US

SoulJah_

10-19-2009, 02:38 PM

Click Start, right click (My) Computer, Manage. Then click Services and Applications > Services. Double click Apple Mobile Device, then click start. Restart.

If that doesn't work, then do this too, or do them in opposite order.

Go to start, type 'run' and open Run. Type 'msconfig' and press enter. Click the services tab, and in the list make sure the box is ticked next to 'Apple Mobile Device'.

This should solve it! :dft010:smiling

ashwini

10-19-2009, 03:32 PM

If nothing works, reinstall iTunes. That should do the trick...