AT&T Pricing Update

[shutter13]

http://www.att.com/gen/press-room?pid=13745An Update for our Customers

Some customers have had questions about our plans and policies for iPhone 3G S, and we’d like to provide you with answers. We’d also like to announce a change to the date when some iPhone customers are eligible for our best upgrade pricing to iPhone 3G S.
PRICING

Importantly, we want our customers to better understand our wireless device upgrade program. Like most U.S. carriers, we offer a variety of phones that we sell below our actual cost when customers agree to sign service agreements. In general, the more a customer spends with us, the quicker they become eligible for a price break on a new device. For example, iPhone customers who spend more than $99 a month per line with us generally are eligible for an upgrade between 12 and 18 months into their contract.
We also currently offer early upgrade pricing only for iPhone 3G S and iPhone 3G.
All of that said, we’ve been listening to our customers. And since many of our iPhone 3G customers are early adopters and literally weeks shy of being upgrade eligible due to iPhone 3G S launching 11 months after iPhone 3G, we’re extending the window of upgrade eligibility for a limited time.
We’re now pleased to offer our iPhone 3G customers who are upgrade eligible in July, August or September 2009 our best upgrade pricing, beginning Thursday, June 18.
If you’re one of the many customers who will benefit from this change, please note that our upgrade eligibility tools will reflect this change on Thursday, June 18.
We invite you to come to our stores beginning Friday during normal store hours, although please be aware that customer demand may exceed supply in some of our stores. You may also preorder online on June 18 at www.att.com/iPhone (http://www.att.com/iPhone), and your iPhone 3G S will arrive in 7 — 14 days. Or you can purchase iPhone 3G S at Apple’s retail and online stores, as well as at other popular retailers.
If you’re one of the customers who benefits from this change, and you’ve already preordered from an AT&T store, we’ll adjust the price of the device when you pick it up. If you benefit from the change and you pre-ordered from AT&T online, we’ll send you an e-mail and issue you a credit.
If you pre-ordered an iPhone 3G S through Apple’s online store, your upgrade eligibility will be reassessed based on AT&T's new upgrade policy for iPhone 3G owners. If you are eligible for the lower price, Apple will issue you a credit for the difference as applicable.
So, what if you still aren’t eligible for our best upgrade pricing and you still want iPhone 3G S now? You do have options:


You may qualify for the iPhone 3G S early upgrade price of $399 (16GB) or $499 (32GB).
You can pay full retail — and not have to sign a 2-year contract — at $599 (16GB) or $699 (32GB).
You can wait until you’re eligible for our best upgrade pricing. We invite you to check your upgrade eligibility by visiting www.att.com/iphone (http://www.att.com/iphone), calling *NEW# (*639#) on your AT&T device (we’ll send you a text with upgrade information), or visiting any of our over 2,200 stores.

If you want more details on our pricing and upgrade policy, check out our FAQs (http://www.att.com/iphone_news). And as always, you may visit one of our stores to talk with a representative.
In Summary

We’ve listened to our customers — and hope our response helps answer some of your questions and concerns.
We are incredibly proud to be the U.S. carrier for the new iPhone 3G S and will work around the clock to be ready on June 19 to serve customers who are interested in the fastest, most powerful iPhone yet.
Learn more about iPhone 3G S and iPhone 3G (http://www.att.com/iphone_news).

[FrankieG889D]

So i guess they did listen?

Still not for me because im eligible on 12/12, even though i got my iPhone 3G on iDay last year... and my bill is over $100.

[shutter13]

So i guess they did listen?

Still not for me because im eligible on 12/12, even though i got my iPhone 3G on iDay last year... and my bill is over $100.

My bill is about 200 before taxes, but it goes by how much is billed per line. Until about Feb my line was just under 100 bucks, it is now over 100, so I'll see after I get my 3G S if I will make it to the 12 month mark, which would be sweet with a 1 year cycle on new iPhones.

[machead]

Just got an email from corp.

If you have a 3G and are upgrade eligible in July, August or September, starting tomorrow (6/18) you can get the upgrade price!

If you already ordered through Apple's online store and are eligible for the lower price, Apple will issue a credit to you.

[Kuntry]

Just got an email from corp.

If you have a 3G and are upgrade eligible in July, August or September, starting tomorrow (6/18) you can get the upgrade price!

crap. wish they would have thought of that sooner. I am pulling the old SIM switcheroo because I had another line with eligibility and mine is eligible in July. that would have saved me the hassle and I would have waited a week to get it...6 weeks was gonna be tough.

[Kuntry]

Kind of silly that ATT can "automate" this early upgrade issue but cannot automatically enable MMS on all phones.

[srjeffery]

what would make someone eligible in july as opposed to dec if both would have been purchased no sooner than july 08?

[unnecessary]

This just in about 2 minutes ago. Some 3G users who pay over $100 a month are lucky to upgrade now. Please read on.






AT&T revises iPhone 3G S eligibility policy to benefit hundreds of thousands of most loyal customers AT&T has made a change to our upgrade eligibility policy to make it easier for many iPhone 3G customers to have iPhone 3G S at our best upgrade pricing, effective Friday, June 19.
We have been listening to our customers. And since many of our iPhone 3G customers are early adopters and literally weeks away from being upgrade eligible due to the iPhone 3G S launching 11 months after iPhone 3G, we are extending the window of upgrade eligibility for a limited time.
We are offering our iPhone 3G customers who are upgrade eligible in July, August or September 2009, our best upgrade pricing, beginning Friday, June 19.
The change will impact hundreds of thousands of customers who will become upgrade eligible in July, August and September 2009, so they can have this powerful device at our best prices. These include customers who likely camped at our stores, stood in long lines, or waited for iPhone 3G inventory to arrive last July. We heard from some of them, and at AT&T, The Customer Rules!, so we are making this change to help them. We value their business — and want to keep them doing business with AT&T.
Like most U.S. wireless carriers, we offer a variety of phones that we sell below our actual cost when customers agree to sign service agreements. In general, the more a customer spends with us, the less time they have to wait to get another device. For example, iPhone customers who spend more than $99 a month per line with us generally are eligible for an upgrade between 12 and 18 months. We also currently offer early upgrade pricing only for iPhone 3G S and iPhone 3G.
For customers who will benefit from this change, our upgrade eligibility website will reflect the change on Thursday. We are inviting these customers to come to our company-owned retail locations beginning Friday during normal business hours, although customers need to be aware that customer demand may exceed supply at some of our stores. Customers also can order online at www.att.com/iPhone (http://www.att.com/iPhone). Or customers can purchase iPhone 3G S at Apple's retail and online stores, as well as other popular retailers.
We will also apply this change for qualifying customers who have already preordered iPhone 3G S from AT&T. Customers who preordered in AT&T stores will have the price adjusted when they pick up their device. Customers who preordered from att.com will receive an email and will be issued a credit.
If customers pre-ordered through Apples online store, their upgrade eligibility will be reassessed based on our new upgrade policy for iPhone 3G owners. If they are eligible for the lower price, Apple will issue a credit for the difference as applicable.
We will continue to give our best prices on iPhone 3G S — $199 (16GB) and $299 (32GB) — to new customers and existing customers who meet upgrade eligibility requirements. Typically, these customers have not received a subsidy (new customers) or receive one but sufficient time has elapsed to allow us to recover it (existing customers who are upgrade eligible). This policy has not changed with todays news.
Click here (http://www.att.com/gen/press-room?pid=1574) for more information on iPhone 3G S and the revised upgrade policy.
We are incredibly proud to be the exclusive U.S. carrier for iPhone 3G S, and we are working around the clock to be ready Friday to serve customers who are interested in the fastest, most powerful iPhone yet. And available only from AT&T in the U.S.!

[KabaModern]

Where was this posted? I'm not eligible until next May, but I'd be interested to see this documentation release from AT&T...

[shutter13]

I posted this about an hour ago in the 3G S forum with a link to AT&T's press release.

[JWiPhone]

I just saw this on BoyGenius Report.

http://www.boygeniusreport.com/2009/06/17/att-to-offer-early-iphone-3g-adopters-199-299-upgrade/

[macgirl]

I posted this about an hour ago in the 3G S forum with a link to AT&T's press release.

I'm merging all new threads created on this topic with this one since it was the first.

[shutter13]

what would make someone eligible in july as opposed to dec if both would have been purchased no sooner than july 08?

If your line (not total bill, but what is billed to your number) is 100 dollars or greater you get upgrade eligibility at 12 months, 69-100 is 18 months and standar is 20 months.

[Saiko]

Sorry if this is already being covered in other topics, I just think it's news that deserves it's own thread.

AT&T on Wednesday published an open letter to customers on its iPhone 3G S upgrade eligibility program in which it announced that, for a limited time, it will offer early iPhone 3G adopters the opportunity to purchase an iPhone 3G S at the same $199 and $299 price points as new customers.

Specifically, AT&T said it will offer iPhone 3G customers who are upgrade eligible in July, August or September 2009 its best upgrade pricing, beginning Thursday, June 18.

Affected customers who've already preordered from an AT&T store will see the cost of the device adjusted when they come to pick it up. If you pre-ordered from AT&T online, AT&T says it will send you an e-mail and issue a credit.

http://www.appleinsider.com/articles/09/06/17/att_drops_iphone_3g_s_prices_for_early_iphone_3g_a dopters.html

[trnsilver]

http://www.att.com/gen/press-room?pid=13745


An Update for our Customers

June 17th Announcement:

iPhone 3G S Upgrade Eligibility Update.


An Update for our Customers

Some customers have had questions about our plans and policies for iPhone 3G S, and we’d like to provide you with answers. We’d also like to announce a change to the date when some iPhone customers are eligible for our best upgrade pricing to iPhone 3G S.
PRICING

Importantly, we want our customers to better understand our wireless device upgrade program. Like most U.S. carriers, we offer a variety of phones that we sell below our actual cost when customers agree to sign service agreements. In general, the more a customer spends with us, the quicker they become eligible for a price break on a new device. For example, iPhone customers who spend more than $99 a month per line with us generally are eligible for an upgrade between 12 and 18 months into their contract.


We also currently offer early upgrade pricing only for iPhone 3G S and iPhone 3G.


All of that said, we’ve been listening to our customers. And since many of our iPhone 3G customers are early adopters and literally weeks shy of being upgrade eligible due to iPhone 3G S launching 11 months after iPhone 3G, we’re extending the window of upgrade eligibility for a limited time.


We’re now pleased to offer our iPhone 3G customers who are upgrade eligible in July, August or September 2009 our best upgrade pricing, beginning Thursday, June 18.

If you’re one of the many customers who will benefit from this change, please note that our upgrade eligibility tools will reflect this change on Thursday, June 18.


We invite you to come to our stores beginning Friday during normal store hours, although please be aware that customer demand may exceed supply in some of our stores. You may also preorder online on June 18 at www.att.com/iPhone (http://www.att.com/iPhone), and your iPhone 3G S will arrive in 7 — 14 days. Or you can purchase iPhone 3G S at Apple’s retail and online stores, as well as at other popular retailers.


If you’re one of the customers who benefits from this change, and you’ve already preordered from an AT&T store, we’ll adjust the price of the device when you pick it up. If you benefit from the change and you pre-ordered from AT&T online, we’ll send you an e-mail and issue you a credit.
If you pre-ordered an iPhone 3G S through Apple’s online store, your upgrade eligibility will be reassessed based on AT&T's new upgrade policy for iPhone 3G owners. If you are eligible for the lower price, Apple will issue you a credit for the difference as applicable.


So, what if you still aren’t eligible for our best upgrade pricing and you still want iPhone 3G S now? You do have options:


You may qualify for the iPhone 3G S early upgrade price of $399 (16GB) or $499 (32GB).
You can pay full retail — and not have to sign a 2-year contract — at $599 (16GB) or $699 (32GB).
You can wait until you’re eligible for our best upgrade pricing. We invite you to check your upgrade eligibility by visiting www.att.com/iphone (http://www.att.com/iphone), calling *NEW# (*639#) on your AT&T device (we’ll send you a text with upgrade information), or visiting any of our over 2,200 stores.

If you want more details on our pricing and upgrade policy, check out our FAQs (http://www.att.com/iphone_news). And as always, you may visit one of our stores to talk with a representative.
In Summary

We’ve listened to our customers — and hope our response helps answer some of your questions and concerns.


We are incredibly proud to be the U.S. carrier for the new iPhone 3G S and will work around the clock to be ready on June 19 to serve customers who are interested in the fastest, most powerful iPhone yet.
Learn more about iPhone 3G S and iPhone 3G (http://www.att.com/iphone_news).

[trnsilver]

There ya go whiners and complainers. :-D

I hope this is the same case next year when they come out with a brand new iPhone. Otherwise, you folks all just got real lucky and the rest of us will get screwed in the future.

[billnye97]

I think it's funny that I spend over 100 for my line but added a second line in December for my sister and all the main charges ended up going on her phone and the only one on mine is the 39.99. I've had that line for 7 years and only recently added the second. I told them mine was the main line too. Oh well, I'm not complaining but I wonder what the reasoning was behind it.

[trnsilver]

Yeah I posted this a while ago in the 3GS forum..I realize it is about AT&T service...but it applies to 3GS buyers, which is why I posted it in there in the first place.

[wildonrio]

I can't tell you how happy this makes me. I am eligible on July 11th, so I was gonna buy the 3GS and return it within 30 days for a full refund less the restocking fee, and then rebuy it on July 11th for $199. This saves me a huge hassle.

[PDACPA]

When do you need to have started spending more than 99 on your line? I need to check if I go over on that line. Bill is around 180 a month but with 3 lines (only 1 iphone though) but soon to be 2!

[shutter13]

When do you need to have started spending more than 99 on your line? I need to check if I go over on that line. Bill is around 180 a month but with 3 lines (only 1 iphone though) but soon to be 2!

Not sure on this, until late January - early Feb I was just under 100, now I am over and my eligibility didn't change, I will have to see what it says after friday when I get the new phone.

[macc55]

awesome...See? Whining gets you places...I just saved $200 :)

[cliffeman]

awesome...See? Whining gets you places...I just saved $200 :)


Just like a month or so after V1 came out when Apple dropped the price by $100. And later issued store credit to the early adopters who complained. You get enough people to whine and complain, and they'll eventually cave in and listen.

[hydro94530]

http://www.iclarified.com/entry/index.php?enid=4262

Will we get refunds here or what? Sorry if this was posted already, didn't see it.

[Skimball]

Just got this email....I purchased my 3G last September and was paying $499.00 for the 3GS.

edit: I guess I should have titled the thread "New ATT Upgrade Policy"

To Our Valued Apple Customer:


On June 17, AT&T announced a change to their upgrade eligibility policy
and ‘best upgrade pricing’ for qualifying iPhone 3G owners.

Based on AT&T’s updated qualification criteria, we are pleased to inform
you that you are eligible to receive a refund on your recent
iPhone 3G S purchase.

Your Order Acknowledgment and Shipment Notification emails will reflect
the original purchase price. However, Apple will issue you a refund in
the amount of $200.00, which is the difference between your original
purchase price and the new qualifying price.

Apple will process your refund in the next 5 days, and will send you an
email when this has been completed. We will process your refund based
on your original payment method. See below for details.

No additional action is needed on your part for you to receive the
refund. These activities will not impact your estimated delivery dates.

You can view the most up-to-date status of your order, including
monitoring the details of your refund, at online Order Status
<www.apple.com/orderstatus (http://www.apple.com/orderstatus)>.

Thank you for choosing Apple.

Sincerely,
Apple Online Store Team

[llrickman]

so ive got 2 lines 2 iphones and only that one line is gonna be eligible ?? we bought the 3g's on aug 1

If so im gonna be sooo pissed i cracked my screen today . Ive had this account for 13 years and when my gf (now wife ) moved here i gave her my cell phone and got another line. which is the one that would be eligible i assume :foot:

[macc55]

i know! Isn't that just the coolest!! Mine will arrive in 2 days too! YEE!!!

[hydro94530]

Just posted a link about this too. When were you guys eligible originally? I bought mine on July 12th, should I be getting this email too you think?

[macc55]

I bought on release, the funny thing is, is when I read this, I recieved an email saying I will be receiving a refund.

[hydro94530]

I paid $499 as well so i hope I get this too :)

[Skimball]

Just posted a link about this too. When were you guys eligible originally? I bought mine on July 12th, should I be getting this email too you think?

"Customers who purchased the iPhone 3G within its first three months of release may now be eligible for AT&T's best upgrade pricing. ie the $199 and $299 price points.

Unfortunately this seems be based on your account standing and monthly services; however, most early adopters should be able to receive the discount."

The way I read it.....as long as you are current on your AT&T bill you should get the $200 bucks back.

[macc55]

You get the refund only if purchased within the time frame, plus assuming that you've at least spent $100 on your phone bill every month until now.

[LuvKeane]

Well, I called and had it out with my local store for other reasons but the so-called manager said they sold about 60% compared to last year. So maybe now more people MAY upgrade

[hydro94530]

"Customers who purchased the iPhone 3G within its first three months of release may now be eligible for AT&T's best upgrade pricing. ie the $199 and $299 price points.

Unfortunately this seems be based on your account standing and monthly services; however, most early adopters should be able to receive the discount."

The way I read it.....as long as you are current on your AT&T bill you should get the $200 bucks back.

I'm afraid of that part part. My bill is usually around $89-$92 a month so that would suck if I miss out because of 10 bucks!!

[flabyboy]

I got my 3G on launch day, but may upgrade eligibility date was for March of 2010. This press release specifically says the new policy pertains to people who were scheduled to get an upgrade between July and September. If this is true than no upgrade for yours truly. Hope I am wrong, but won't know until tomorrow or Friday

[trnsilver]

Check the AT&T forum. Yes, anyone that bought it will get charged $100 less.

[flabyboy]

Check the AT&T forum. Yes, anyone that bought it will get charged $100 less.
I quess I will believe it when I check my upgrade status and it doesn't say $399-$499

[FlwrPwer]

I just called AT&T. The guy said there are 3 criteria.

1. You BOUGHT the iphone in July, August or September.
2. Your bill is at least $99 a month.
3. Your account is in good standing.

Now, I have the first and third but my bill was under $99 for the first 4 months of owning the phone....then i upped the plan.

You can call tomorrow morning at 6 am eastern to check if you're eligible. Nothing will register on the site until tomorrow am.

Hope this helps clarify.

[Hondamaker]

I'm afraid of that part part. My bill is usually around $89-$92 a month so that would suck if I miss out because of 10 bucks!!
That's about what my bill comes out to, and they told me I was eligible.

[Napoleon_PhoneApart]

Check the AT&T forum. Yes, anyone that bought it will get charged $100 less.

Link? .....

[FlwrPwer]

Just got off the phone with AT&T.

I am NOT eligible for the upgrade solely because my bill BEFORE taxes is $84/mo. With taxes it comes to $99, but that doesn't matter.

The only people who are eligible for this new upgrade are:

1. People who pay at least $99/mo BEFORE taxes.
2. People with accounts in good standing.
3. People who bought the iphone in July, August, September

Please note, I have 2 of the 3 criteria. That doesn't matter. What it comes down to is how much money you give AT&T.

I've registered a complaint. If this effects you, I urge you to do the same. No where in any of the stuff I have read does it say your bill has to be a minimum. I'm missing out on the upgrade for $15.

[shutter13]

I've registered a complaint. If this effects you, I urge you to do the same. No where in any of the stuff I have read does it say your bill has to be a minimum. I'm missing out on the upgrade for $15.

it says in the release if you were eligible for an upgrade in July, august or September of this year, they will give you full subsidy on the new phone, as of today. Pretty clear you were not eligible in one of those months.

[FlwrPwer]

it says in the release if you were eligible for an upgrade in July, august or September of this year, they will give you full subsidy on the new phone, as of today. Pretty clear you were not eligible in one of those months.

But see....that's my point...That's not the criteria.

I just listed the criteria. So it doesn't matter WHAT the release says.

You are eligible if you meet 3/3 criteria.

1. You pay $99/mo BEFORE taxes
2. Your account is in good standing.
3. You BOUGHT the iphone in July, August, September.

Thanks again for reading. :)

[shutter13]

It's the same thing. In order to have been eligible for a discounted phone in July, August or September...and have purchased a 3G in July, August or September you have to spend 99 dollars on your line. That is the only way to have eligibility at the 12 month mark.

[FlwrPwer]

It's the same thing. In order to have been eligible for a discounted phone in July, August or September...and have purchased a 3G in July, August or September you have to spend 99 dollars on your line. That is the only way to have eligibility at the 12 month mark.

BUT...that's not entirely true. As there are people here who spend that much and are not eligible until December. Explain that? How does AT&T choose?

They "volunteered" to let me upgrade my plan (pay more money) so that I would be eligible. Big of them, right?

The bottom line is, nothing matters EXCEPT how much you give AT&T. If this doesn't get resolved, I can tell you I will not be upgrading. I will be waiting until 2010 when my contract expires and hoping the iphone is on another network with much better service.

[shutter13]

BUT...that's not entirely true. As there are people here who spend that much and are not eligible until December. Explain that? How does AT&T choose?

They "volunteered" to let me upgrade my plan (pay more money) so that I would be eligible. Big of them, right?

The bottom line is, nothing matters EXCEPT how much you give AT&T. If this doesn't get resolved, I can tell you I will not be upgrading. I will be waiting until 2010 when my contract expires and hoping the iphone is on another network with much better service.

I don't disagree with alot of what your saying, but the way it works is it is not the bill, it's what is billed to the line of service. I pay 200 per month for 5 lines of service, my line until this past feb. Was 95 dollars, I was at 18 months eligibility. In feb. I added family texting and now I'm over 100 so now I'm at 12 months. All my other lines are at 20 mo the because the are less than 69 dollars each. So you can spen more than 99, but if it's not billed to one line...your screwed. I wish every one that bought a 3g was eligible tomorrow, but AT&T has to draw the line somewhere.

[FlwrPwer]

I don't disagree with alot of what your saying, but the way it works is it is not the bill, it's what is billed to the line of service. I pay 200 per month for 5 lines of service, my line until this past feb. Was 95 dollars, I was at 18 months eligibility. In feb. I added family texting and now I'm over 100 so now I'm at 12 months. All my other lines are at 20 mo the because the are less than 69 dollars each. So you can spen more than 99, but if it's not billed to one line...your screwed. I wish every one that bought a 3g was eligible tomorrow, but AT&T has to draw the line somewhere.

But I find this ridiculous. I'm single and live alone. So because I don't NEED all that extra stuff, I'm not eligible. Even though I'm a loyal customer and pay my bill in full every month? I'm not gonna pay money for stuff I don't need.

To me, you can't make people who pay more eligible and people who are $15 off the mark not eligible. That's just wrong. I'm only a valued customer to AT&T based on how much I spend. End of story.

[billnye97]

But I find this ridiculous. I'm single and live alone. So because I don't NEED all that extra stuff, I'm not eligible. Even though I'm a loyal customer and pay my bill in full every month? I'm not gonna pay money for stuff I don't need.

To me, you can't make people who pay more eligible and people who are $15 off the mark not eligible. That's just wrong. I'm only a valued customer to AT&T based on how much I spend. End of story.

Does it suck? Yes but last time I checked AT&T was running a business. I'm in a similar situation as you. I am single and had the V1 and 3G both on launch days. I then added a line in December for my younger sister. However, like a poster above said the main charges are on the second line now not the first. Each line comes in at under 100 but what can you do?

Your loyalty only goes as far as your next payment to AT&T.

[flabyboy]

I am in the same boat. I pay $65 a month because of a 25% FAN discount. Its really disappointing, but I can't complain too much. No other company offers upgrades within a year. My guess is they will loosen their policy again at the end of summer when sales slow down. I may just wait for the iphone with the dual core processers to come out hopefully next year

[PDACPA]

Whats a 25% FAN discount?

[flabyboy]

Whats a 25% FAN discount?
I work for a large company that allows us to get discounts thru several cell phone carriers. The FAN is just an abbreviation for the company's account number

[macgirl]

Whats a 25% FAN discount?

From a Howard Forums wiki (http://wiki.howardforums.com/index.php/Cingular):

What is a FAN? FAN stands for Foundation Account Number. A FAN is when a company or school has an agreement with AT&T to provide a discount to that company's employees or that school's students. A typical FAN discount will be a % off per month on the bill, % off on the cost of a phone, and % off on accessories. To see if you qualify for a FAN discount, go to AT&T's Business Portal and enter your work or school email address. If you qualify, you'll get an email from AT&T with a link in it to attach the FAN to your account.

[JSchu22]

I don't disagree with alot of what your saying, but the way it works is it is not the bill, it's what is billed to the line of service. I pay 200 per month for 5 lines of service, my line until this past feb. Was 95 dollars, I was at 18 months eligibility. In feb. I added family texting and now I'm over 100 so now I'm at 12 months. All my other lines are at 20 mo the because the are less than 69 dollars each. So you can spen more than 99, but if it's not billed to one line...your screwed. I wish every one that bought a 3g was eligible tomorrow, but AT&T has to draw the line somewhere.

The problem is there are current customers that meet the criteria (yes, even the $100/month for PER line) and still are classified as not being eligible until December. I know this because I am one.

- I purchased the 3G iPhone in July of last year.
- I spend in excess of $100/month (I've actually spent over $1700 in 10 months).
- My account is in good standing.

AT&T: "You're not eligible for an upgrade until December of 2009, so no yesterday's announcement does not pertain to you because you are not eligible for your upgrade in July, August or September."

It's clear that AT&T is allowing those that were/are eligible after 12 months to get the lowest pricing, but how do they determine who goes into the 12 month group versus the 18 month one? I don't want special treatment, a free phone or anything I am not entitled to. I just want a straight answer and not "well, it's probably..." or "I think...".

[psylichon]

AT&T is reeeeally throwing it's customers a bone here. I don't blame them for having pretty strict eligibility requirements for the special treatment, considering they're relaxing their standard eligibility requirements to begin with.

[flabyboy]

The problem is there are current customers that meet the criteria (yes, even the $100/month for PER line) and still are classified as not being eligible until December. I know this because I am one.

- I purchased the 3G iPhone in July of last year.
- I spend in excess of $100/month (I've actually spent over $1700 in 10 months).
- My account is in good standing.

AT&T: "You're not eligible for an upgrade until December of 2009, so no yesterday's announcement does not pertain to you because you are not eligible for your upgrade in July, August or September."

It's clear that AT&T is allowing those that were/are eligible after 12 months to get the lowest pricing, but how do they determine who goes into the 12 month group versus the 18 month one? I don't want special treatment, a free phone or anything I am not entitled to. I just want a straight answer and not "well, it's probably..." or "I think...".

Are you paying $100 a month before or after taxes? Apparently that makes a difference. I am in the same boat as you, but have to wait until March.