davesafc
04-29-2009, 12:06 PM
On the 1st april I got a text saying I was due an upgrade from my current 2G Iphone and I could have the Iphone 3G on the £35 tariff but would have to pay £99 for the Iphone. I never took this up but the other day I was on the o2 website and came across this page
www.o2.co.uk/iphone/paymonthly (http://www.o2.co.uk/iphone/paymonthly)
now if you look under the tab "o2 customers" and look at the paragraph under the system requirements it states that you can have the 3G for free on the £35, £45 and £75 tariffs on a minimun term contract then goes on to say the minimum term is 18 month.
I rang o2 to be told the upgrade text I recieved was sent out in error and I cant get an upgrade until the 14th may (1 month before my contract ends) and when I asked about the free iphone on the £35 tariff they said I had to take out a 24 month contract not an 18 month one! the lady on the other end of the phone also loaded this page up when I gave her the link but denied that it had £35 in that paragraph even though I was staring at the same page!
am I reading this page wrong are is this false advertising??? and what would you do about it?
www.o2.co.uk/iphone/paymonthly (http://www.o2.co.uk/iphone/paymonthly)
now if you look under the tab "o2 customers" and look at the paragraph under the system requirements it states that you can have the 3G for free on the £35, £45 and £75 tariffs on a minimun term contract then goes on to say the minimum term is 18 month.
I rang o2 to be told the upgrade text I recieved was sent out in error and I cant get an upgrade until the 14th may (1 month before my contract ends) and when I asked about the free iphone on the £35 tariff they said I had to take out a 24 month contract not an 18 month one! the lady on the other end of the phone also loaded this page up when I gave her the link but denied that it had £35 in that paragraph even though I was staring at the same page!
am I reading this page wrong are is this false advertising??? and what would you do about it?