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View Full Version : iphone sync to OUTLOOK never ending


evinka
04-26-2009, 06:27 AM
I have 3000+ contacts in Outlook and I am trying to get them into new 16GB iphone and from there into new MACBOOK pro. It has been syncing via itunes for 90 mins already and doesn't show progress anywhere - surely that's not normal? can anyone help?

sim
04-26-2009, 07:33 AM
There is a chance there is a pop up window behind the iTunes window telling you that "X" percentage of contacts have changed and asking you to hit "ok".

Steve

evinka
04-26-2009, 07:45 AM
thanks Steve
no pop up window sadly
A friend just told me she also had difficulty with the first sync
I am going to cancel it yet again and try just the calendar to see if sthg at least will sync
Eve

evinka
04-26-2009, 08:25 AM
http://support.apple.com/kb/TS1323
A friend gave me this useful troubleshooting advice and I have disabled third-party add-ins and the calendar did sync HOORAY - now trying contacts...

evinka
04-26-2009, 09:22 AM
IT WORKED! I disabled the 3rd party add-ins other than itunes...
For Outlook 2007, follow these steps to disable third-party add-ins:


Open Outlook 2007
From the Tools menu, choose Trust Center.
Select Add-ins from the left column.
Look at the list of add-ins beneath "Active Application Add-Ins" and determine if anything is listed other than the "iTunes Outlook add-in." If so, continue on to disable those add-ins.
In the Manage box, click COM Add-Ins, and then click Go.
In the COM Add-Ins dialog, deselect the checkbox for each third-party add-in in this list.
Click OK.