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dmccotter
12-13-2008, 08:57 AM
Just bought a 3G I-Phone....and I cannot get the computer I have my I-tunes on to recognize the I-phone. Can anyone give me an idea of how to get my computer to recognize the I-phone...really want to get my music on the phone.
Picazzo
12-13-2008, 10:27 AM
Just bought a 3G I-Phone....and I cannot get the computer I have my I-tunes on to recognize the I-phone. Can anyone give me an idea of how to get my computer to recognize the I-phone...really want to get my music on the phone.

Please tell us more - are you on Mac/PC, Vista etc.? What iTunes version are you using, are you jailbreaked on the iPhone etc.
HBOC
12-13-2008, 02:52 PM
its because it is a PC:) just kidding, just wanted to be the first to say that...

I would shut down itunes and then re-open it. I remember that my girlfriends' dell xps sometimes wouldn't recognize it, but it was actually the computer not recognizing the usb cable plugged in. Maybe restart the computer as well. I do have to say that i wish that apple would make iTunes work as as seamlessly with windows as it does with a mac. I am assuming that it is because it is apple software, so naturally it performs better in OSX.

Nonetheless, i would try restarting the PC and then retrying. I did that and it worked. kindof a pain, i know....
kenneth
12-13-2008, 06:41 PM
Keep the phone plugged in when you restart. Try your other USB ports.
TarekElsakka
12-14-2008, 04:27 PM
I assume it's a problem with either your USB cable or your USB slot/port.

Try other ports and other cables.
ess_bee
12-16-2008, 09:15 AM
I assume it's a problem with either your USB cable or your USB slot/port.

Try other ports and other cables.

This has happened to me in the past..

I solved it by holding down the 'home' button for 30 seconds and your Iphone will appear in Itunes
TarekElsakka
12-16-2008, 09:32 AM
Isn't that called DFU mode?
ess_bee
12-16-2008, 10:26 AM
Isn't that called DFU mode?

isnt DFU mode when you hold home and the power button at the same time?
TarekElsakka
12-16-2008, 06:35 PM
I am not sure, but I think that's what you do if the phone is already switched ON. But if it's off, I think you only need to hold the Home Button for 10 seconds. As I said, not sure.
acosmichippo
12-16-2008, 06:38 PM
The VERY first thing you want to do is make sure you have the latest version of iTunes. In "Help" there should be an "About iTunes" option. The version # should be 8.02. If it isn't, go to www.iTunes.com (http://www.iTunes.com), and download and install the latest version.
icemanplh
12-17-2008, 11:15 AM
just try another usb port the problem is your pluging into a non-hispeed most usb cables are now 2.0 and your plugging it into a 1.0 port
acosmichippo
12-17-2008, 03:41 PM
whilehe should try a different port if the other options don't work, there's no way to know what kind of USB ports he has with the info provided.