IMPORTANT: Recall on 3G iphone USB power Adapter

[carrera.owner]

For those of you who have a 3G, please note: Apple has received reports of the metal prongs [on the USB power adapter included with the iPhone 3G] breaking off of the adapter and remaining lodged in power outlets, creating the risk of electric shock.


http://www.apple.com/pr/library/2008/09/19alert.html


also see: http://www.macrumors.com/2008/09/19/apple-recalls-iphone-3g-usb-power-adapter/

[ravman]

This should become a sticky!! Once again, rushing to get a product into the market place, has resulted in inferior goods being sent out.

I've already placed an order for my replacement.



For those of you who have a 3G, please note: Apple has received reports of the metal prongs [on the USB power adapter included with the iPhone 3G] breaking off of the adapter and remaining lodged in power outlets, creating the risk of electric shock.


http://www.apple.com/pr/library/2008/09/19alert.html


also see: http://www.macrumors.com/2008/09/19/apple-recalls-iphone-3g-usb-power-adapter/

[carrera.owner]

I agree...I guess the powers above make that decision. -a

[OJsakila]

I'm looking at mine and it seems pretty stable...

[Witness]

Thanks a lot , I never knew about this issue. I just submitted to get the new replacement.

[ravman]

Ahh, but does it have that green dot? Without that, you cannot trust anything!!


I'm looking at mine and it seems pretty stable...

[jptolife]

Mine looks fine as well but I submitted a report so I can get the new one.

[aaronsiphone]

Is this the UK market aswell?

[carrera.owner]

I believe the answer is yes. As a matter of fact, I think the recall applies world wide....

[LionOfTheSouthUK]

Is this the UK market aswell?

Not according to the Apple link
Only iPhones sold in

US
Japan
Canada
Mexico
Several Latin American countries


Note: Apple USB power adapters supplied with original iPhones or supplied with iPhone 3G units sold in other countries are not affected.

[psylichon]

Well, my buddy left his 3G charger here and I'm looking at it. I'd have to pretty much step on this thing to break those prongs... solid as a rock. I guess there were bad batches?

[dieburnbot]

Well, my buddy left his 3G charger here and I'm looking at it. I'd have to pretty much step on this thing to break those prongs... solid as a rock. I guess there were bad batches?

Yeah the one I have seems pretty solid too. Regardless, I'll be taking mine down to the Apple Store for exchange as soon as October 10th rolls around.

[Josh22]

so what do you think they would do if i didnt send the old one back when i get the new one??

[Youngbinks]

I just found mine and the prongs seem sturdy. I'll get another one just in case, even though I never use the thing.

[MileHighRob]

so what do you think they would do if i didnt send the old one back when i get the new one??
Your place will be staked out by the recall police.

[Witness]

so what do you think they would do if i didnt send the old one back when i get the new one??

Steve will send his Apple goons after you.

[Josh22]

lol, well i guess ill keep it then :wink:

[psylichon]

I just found mine and the prongs seem sturdy. I'll get another one just in case, even though I never use the thing.


You don't? Even though it charges, like, twice as fast as any other method?

[icecreamman2]

i dont use it much and it seems sturdy anyway, but i ordered another one anyway...

[jsntrenkler]

I just ordered mine, glad they have a web exchange ... Don't really feel like heading across town to the Apple Store.

[Inspiretech]

Yea my PC is down right now and if it was not for the iPhone 3G Car Charger (http://www.***********.com/p-345-iphone-3g-car-charger.aspx) I'd be screwed for recharges. The iPhone is a bit of a battery hog and I need to charge it at least once a day for a few hours.:laugh2:
http://www.***********.com/images/Product/medium/345.jpg
http://www.***********.com/images/Product/medium/345_3_.jpg

[Alexander]

You don't? Even though it charges, like, twice as fast as any other method?

I don't use it either - I use the dock that came with the stereo you recommended.

[Youngbinks]

You don't? Even though it charges, like, twice as fast as any other method?

I should have specified. I still use the original charger that came with the v1. Otherwise I just plug it into my laptop while I'm surfing around online.

[kenneth]

This is the only way I charge my phone. I'm looking at it and the metal prongs seem really sturdy but I will get it replaced since it's free.

[icecreamman2]

mine seemed sturdy but this isnt something i feel like taking a risk on il get it replaced. when you say charges twice as fast... charges twice as fast as what? because i experience same charging time if i plug into my laptop

[Witness]

Yea my PC is down right now and if it was not for the iPhone 3G Car Charger (http://www.***********.com/p-345-iphone-3g-car-charger.aspx) I'd be screwed for recharges. The iPhone is a bit of a battery hog and I need to charge it at least once a day for a few hours.:laugh2:
http://www.***********.com/images/Product/medium/345.jpg
http://www.***********.com/images/Product/medium/345_3_.jpg


Must you advertise your own product here?

[ravman]

LOL, I just ordered the full case from these guys.



Must you advertise your own product here?

[impaler]

Yep, ordered mine yesterday. Very easy to do.

[Mr Hyde]

Maybe this is really for the people who carry their charger around with them, especially since the prongs are exposed. That, and constantly plugging it in, and removing it may loosen them over time.

Mine is plugged in, and hasn't been removed more than 2-3 times since I got the phone, especially since I have a backup battery, and car charger. I dont think the prongs will fall out if left untouched like that, so I'm still using it every night until the replacement gets delivered.

[thebat-man]

When I bought mine they wouldn't even let me take the charger home, they took it out of the box and gave me the link to go to, to order the new one. Sucks that it's gonna take awhile to get it.

[ravman]

So how do they plan on you charging your phone until you get the new charger? Stick the phone in a lemon or something?


When I bought mine they wouldn't even let me take the charger home, they took it out of the box and gave me the link to go to, to order the new one. Sucks that it's gonna take awhile to get it.

[miggs1310]

So how do they plan on you charging your phone until you get the new charger? Stick the phone in a lemon or something?
computer:2cool:

[impaler]

computer:2cool:

I just use the plug. I haven't had problems unplugging it. It works fine. When the replacement arrives, easy swap.

[miggs1310]

I just use the plug. I haven't had problems unplugging it. It works fine. When the replacement arrives, easy swap.


I was replying to a question someone else posted

[ravman]

You know the USB on a PC does not provide enough power to charge the 3G? You need to use a powered USB hub. And if the 3G goes into standby mode, it is no longer being charged (when connected to a PC via the USB).

So when you use the 3G when plugged in, it will start charging. When you stop using it and it goes into standby, it will stop charging. And when you use it again, it will start charging again. You get the story. This constant charging, stop charging over a short period cannot do the battery a lot of good!!

Apple have thought this one out well.



computer:2cool:

[impaler]

You know the USB on a PC does not provide enough power to charge the 3G? You need to use a powered USB hub. And if the 3G goes into standby mode, it is no longer being charged (when connected to a PC via the USB).

So when you use the 3G when plugged in, it will start charging. When you stop using it and it goes into standby, it will stop charging. And when you use it again, it will start charging again. You get the story. This constant charging, stop charging over a short period cannot do the battery a lot of good!!

Apple have thought this one out well.

Nonsense. I charge my iPhone via the Apple dock on my Dell PC's USB port every day. At times it's at 20% when I plug it in and it's always at 100% at lunchtime.

[Coolstrategist]

You know the USB on a PC does not provide enough power to charge the 3G? You need to use a powered USB hub. And if the 3G goes into standby mode, it is no longer being charged (when connected to a PC via the USB).

So when you use the 3G when plugged in, it will start charging. When you stop using it and it goes into standby, it will stop charging. And when you use it again, it will start charging again. You get the story. This constant charging, stop charging over a short period cannot do the battery a lot of good!!

Apple have thought this one out well.

Ravman...where did you learn this? I probably use my laptop computer usb port 90% of the time to charge my iPhone and the charge is full every time in a reatively short period. Most of the time it is on standby.

[ravman]

It was discussed on this forum before. Can't remember off hand now where it isnow. But you can search my posts and find it (there are a lot of them to search through). Someone noticed this (I have too). When you charge your 3G using the wall, the 3G charge will last a lot longer. When you charge via your USB, it cannot provide enough power to fully charge the 3G. Even though the 3G shows 100%, you will find that it runs down a lot quicker than a wall charge. When the phone goes into standby, it is not being fully charged properly. A USB can only provide so much power, and it's not enough for the 3G, that why it's advisable to use a powered USB hub.

Weird I know, but I've experienced this myself. I now use a wall charger at work also.

It could be another urban legend. But I started noticing this and I no longer charge via my PC anymore. Try it, you will notice the difference.



Ravman...where did you learn this? I probably use my laptop computer usb port 90% of the time to charge my iPhone and the charge is full every time in a reatively short period. Most of the time it is on standby.

[impaler]

When you charge via your USB, it cannot provide enough power to fully charge the 3G. Even though the 3G shows 100%, you will find that it runs down a lot quicker than a wall charge.

This is completely false for me. I've not experienced this at all. In fact, the charge lasts just as long from USB charging than A/C power.

[ravman]

Well good for you, do you want a medal for it!!


This is completely false for me. I've not experienced this at all. In fact, the charge lasts just as long from USB charging than A/C power.

[impaler]

Well good for you, do you want a medal for it!!

Are you asking a question or making a statement? I appreciate the offer, but I'll stick with calling you out on something that is simply not true. :laugh2:

[ravman]

3688



**************************
Are you asking a question or making a statement? I appreciate the offer, but I'll stick with calling you out on something that is simply not true. :laugh2:

[v2m9]

that fast more to came

[thebat-man]

So how do they plan on you charging your phone until you get the new charger? Stick the phone in a lemon or something?


I have the cable to charge it through my computer...which sucks if I'm out and my battery dies, so I have to make sure my battery is fully charged before I leave the house.

[Cantwait4iPhone]

Interesting. Although I would not have expected this, most products have some form of recall at some point, whether it be a small cord or a larger issue.

While this isn't a huge problem success-wise, it's always good to know that a safety issue has been resolved.

[psylichon]

3688http://www.everythingicafe.com/forum/attachments/iphone-3g/3688-important-recall-on-3g-iphone-usb-power-adapter-1.jpg

Wow. The pot called the kettle what??

For what it's worth, Ravman, I agree with the others. I've never heard of anyone having problems with their iPhones charging off USB once the phone is locked. I agree that USB is low power unless you're using a powered hub, so it is slow to charge. But my phone charges fine hub or not with when it's locked.

Maybe there's something wrong with your system?

[princeroyal268]

3G iphone has the USB power adapter which can be used in USB of PC but if it's get broken then it will be of no use and at that time one should go for replacement.

=======================

prince

worldinfo (http://www.worldinfo.com)

[jomio]

i just want to clarify my doubt.If i forgot to unplug the USB Power adapter after charging,whether it will damage the battery or decrease the battery life.
=================================================
joms

dallas mortgage companies (http://www.ascotmortgage.com:) general dentistry raleigh (http://www.raleighdentist.com)

[gizmodiva]

Hey,
Thanks a lot for the information. I never knew about it.Will be submitting it soon for the replacement.:laugh2:



For those of you who have a 3G, please note: Apple has received reports of the metal prongs [on the USB power adapter included with the iPhone 3G] breaking off of the adapter and remaining lodged in power outlets, creating the risk of electric shock.


http://www.apple.com/pr/library/2008/09/19alert.html


also see: http://www.macrumors.com/2008/09/19/apple-recalls-iphone-3g-usb-power-adapter/

[Witness]

I just got my replacement today, the box is so huge just for that little part. lol

[ravman]

I guess they are sending out replacements now.

Did they give you return packaging stuff also? Be careful handling the old charger, it might break off and stab you :wink:



I just got my replacement today, the box is so huge just for that little part. lol

[Witness]

I guess they are sending out replacements now.

Did they give you return packaging stuff also? Be careful handling the old charger, it might break off and stab you :wink:

lol,they only made a slight adjustment on the metal things and thats it. Yea all the return packaging comes in the box.

[Tug]

I received my replacement 4 days ago, sent the old one back the following day.

[jsntrenkler]

I just received my replacement today, and off the old one went ... Gotta give them some credit, they made the process very easy.

[jarofclay73]

Went to the Apple Store to exchange it tonight. Easy. Not much of a line. Of course they took the old one and all they needed was my iPhone serial number. If you don't know where it is in your iPhone it's: Settings ---> General ---> About.

The green circle sticker on the face of the adapter means it's the new one.

[Tug]

No green sticker here and as jsn stated apple made the whole process extremely easy

[Witness]

My new one had that green sticker. Do I have to go to DHL to send it to apple or could I drop it off at fedex or ups?

[dturner]

Picked ours up yesterday at the Apple Store. Took about 10 min. to do two and yes they both have the green dot. Had to laugh, we received a receipt for a penny for each one. I'm sure that is for inventory purposes or some such.

[Tug]

Yea my PC is down right now and if it was not for the iPhone 3G Car Charger (http://www.***********.com/p-345-iphone-3g-car-charger.aspx) I'd be screwed for recharges. The iPhone is a bit of a battery hog and I need to charge it at least once a day for a few hours.:laugh2:
http://www.***********.com/images/Product/medium/345.jpg
http://www.***********.com/images/Product/medium/345_3_.jpg
Must you advertise your own product here?

LMAO... I was thinking the same thing.

[jsntrenkler]

No green sticker here and as jsn stated apple made the whole process extremely easy

The replacement should have a Green Dot on it.

[chasin_dwight]

Do you have to call them for replacement? How do you know if your's is bad

[jsntrenkler]

Do you have to call them for replacement? How do you know if your's is bad

Look at your power adapter. If it has a green dot in the corner it is good. If not, you can take your power adapter to any apple store or file for an exchange at.


http://www.apple.com/support/usbadapter/exchangeprogram/

[dturner]

Do you have to call them for replacement? How do you know if your's is bad
All original adapters are being recalled. If you have the 3G phone, it needs to be replaced free of charge.

[Bitewound]

That's my question too, the replacement was delivered by Fed ex and the invoice inside Say's to return it by DHL ??

My new one had that green sticker. Do I have to go to DHL to send it to apple or could I drop it off at fedex or ups?

[Witness]

That's my question too, the replacement was delivered by Fed ex and the invoice inside Say's to return it by DHL ??

I just called DHl and they came to my house in about an hour and picked up the package. Really simple.

[S-Man]

What happens if you keep your old adapter?

[OJsakila]

What happens if you keep your old adapter?

You'll be labled a bum and maybe a theif, too.

I don't think they really care, you'll just be one less person that can sue them.

[S-Man]

What I meant to say is, What if you order a new one, then fail to send back your old one. Thus keeping both. What would happen?

[OJsakila]

You'll be labled a bum and maybe a theif, too.

I don't think they really care, you'll just be one less person that can sue them (when you shock the crap out of yourself using the old one AFTER they sent you a new one).

[S-Man]

Heh, what if I get them mixed up and send back the new one? LoL...I'm just being facetious.

Really though, I never remove the one I have plugged into an extension cord under my nightstand. At bedtime I plug the usb in and let it charge.

[JoeT]

If you don't return it, they will bill you.

[smartmoney2k8]

yeah i just got a text the other day regarding this issue. i'll be getting a replacement soon. great post

[icecreamman2]

if you dont send back your old adapter in 14 days you will be charged the price of the adapter.

[GeeGawGadgetGuy]

Thanks for the heads up folks! I just got mine and Voila...green dot so I am good to go!