xman
09-04-2008, 08:26 PM
I have been downloading apps using my iphone 3G since the app store became available. I must have 60 apps that I enjoy.
Yesterday I got my 2nd att bill and it had a couple dozen text messages and related charges. I don't do texting and have no need at this time.
I called att and asked them to put a block on my texting so that I would no longer get charged....No problem.
The rep told me to reboot the iphone when we were done and the block would take effect immediately.
Within 5 minutes of the reboot, I tried open my "zenbe" app in order to document what happened.
Surprise....click, and zenbe appears to try to open, then right back to home screen with the zenbe icon showing.
Weird..so I tried another app...same thing happened, in fact all of my apps did the same thing.
Called applecare and they were attempting to troubleshoot ,,,and asked me to connect my iphone to my imac to see if it would sync. It began a 5 hour back up and had to curtail my talk with applecare until it finished.
Upon completion of long backup , the same thing occurred....but I did another sync and it backed up again but this time only lasted about 30 mins.
After this all apps were back and all working..
Oh by the way before calling applecare , I had att unblock my texting...thinking that the block may have caused the problem. Even after they unblocked and I rebooted again,,,,same problem.
Applecare doesn't think blocking the texting had anything to do with the apps not functioning....but they don't know why it did happen.
Little scary
Paul
Yesterday I got my 2nd att bill and it had a couple dozen text messages and related charges. I don't do texting and have no need at this time.
I called att and asked them to put a block on my texting so that I would no longer get charged....No problem.
The rep told me to reboot the iphone when we were done and the block would take effect immediately.
Within 5 minutes of the reboot, I tried open my "zenbe" app in order to document what happened.
Surprise....click, and zenbe appears to try to open, then right back to home screen with the zenbe icon showing.
Weird..so I tried another app...same thing happened, in fact all of my apps did the same thing.
Called applecare and they were attempting to troubleshoot ,,,and asked me to connect my iphone to my imac to see if it would sync. It began a 5 hour back up and had to curtail my talk with applecare until it finished.
Upon completion of long backup , the same thing occurred....but I did another sync and it backed up again but this time only lasted about 30 mins.
After this all apps were back and all working..
Oh by the way before calling applecare , I had att unblock my texting...thinking that the block may have caused the problem. Even after they unblocked and I rebooted again,,,,same problem.
Applecare doesn't think blocking the texting had anything to do with the apps not functioning....but they don't know why it did happen.
Little scary
Paul