Apple testing fix for iPhone 3G signal issues!

[firewire]

Well ladies and gentlemen, it may not be official yet, but it looks like Apple realizes the signal problem with their new iphone 3G and are working on a software fix. Read the article in this link. Definitely a step in the right direction.

http://www.iphoneatlas.com/2008/08/14/apple-testing-fix-for-iphone-3g-signal-issues/

[jarofclay73]

I hope this doesn't screw up my already great reception.

[ron ll]

Trouble is, its a hardware problem that they are going to try to patch with software. I'm betting that chip is going to be replaced in newer builds of the phone as soon as they can get it into the pipeline. As usual, us early-adopters take it in the shorts again.

[dturner]

Trouble is, its a hardware problem that they are going to try to patch with software.
So true. Seems like a crappy way to treat the ones that have the 3G now. The right thing to do would be to do a recall and replace the phones. Just admit you messed up Apple and bite the bullet.

[miggs1310]

I hope this doesn't screw up my already great reception.

I know, me too...

[iChristian]

Just because some have great reception doesn't mean the rest of their customers (and most likely the majority) have to suffer when they paid the same amount all the rest of you people did who have "flawless reception". We all read the 3G coverage map and it should be equal everywhere or at least functioning and not constantly switching to edge. People bought this phone for the 3G part!! Not EDGE. Pshh. please.. i would have stuck with my V1 if I knew it were going to be this difficult. My service isn't even that horrible. Only at home, which is actually where I spend a great deal of time. They really need to fix this issue and I'm glad they're finally addressing it.

[iChristian]

Thank you, Apple! and to those of you having an issue with Apple trying to fix it for everyone, don't be selfish because we all deserve the same quality of service because we all paid the same amount if not more for the monthly bill! I know it sounds harsh but I'm not trying to insult anyone or bring anyone down either for that matter. So please, don't reply with immature comments. I'm just making a statement.

[bboucher790]

Yea, I've been lucky. No dropped calls for me. Orange County, CA. I would be pissed, however, if I constantly got dropped calls. Apple needs to either fix it via software, or do a major hardware recall. That's unacceptable.

[FlwrPwer]

So true. Seems like a crappy way to treat the ones that have the 3G now. The right thing to do would be to do a recall and replace the phones. Just admit you messed up Apple and bite the bullet.

They're not going to recall millions of iphones unless it becomes absolutely necessary. And I dont really blame that. The best thing to do is try the "easiest" solution first. If that works, then you go to plan B.

It's like a windows machine. First thing you do is always hit alt. ctrl. delete. If that doesnt work, then you know you have a problem :wink:

[dturner]

They're not going to recall millions of iphones unless it becomes absolutely necessary.
No, I really don't think this would happen. But I feel this is a hardware problem and fixing it with software is definitely the easy way out. This phone probably was released too soon and not given enough test time. Just doesn't seem right for the ones that have the 3G phone and can't have it work as it should.

[iChristian]

Just doesn't seem right for the ones that have the 3G phone and can't have it work as it should.
I totally agree with you dturner. Apple and AT&T really need to get their crap together and shouldn't have rushed into releasing a 3G. They should have perfected it and not rushed into something that was almost inevitable to screw them over. As for the recall of millions of phones, no way would that happen. It would bring Apple's stock value down and lets not forget their credibility! Also, keep in mind the video chat capability that was rumored. It's probably going to be years before that is released here in the US. It has to be functional for that to work out and golden!

[redstar299]

in case no one else noticed, Steve Jobs is full of crap. Last year he says,the browser is the "full internet experience" when it's missing flash.

This year, it's "twice as fast and half the price."Well if you add up the $240 more your paying for service over the course of 2 years, that's doesn't = half the price. Plus there is no iphone on I have seen that goes nearly as fast as the one in the commercial. Misleading advertising. I have no problem paying more for newer, faster technology, just don't tell me I'm getting some great deal when your making it up on the back end.

The fact that they put this device out with a chip not tested in mass quantity is very disturbing. I have been an Apple Fan Boy and I'm an avid mac user and huge Apple supporter for years but this is sad. :-(

[BigCiX]

I hope this doesn't screw up my already great reception.

it will. All good things come to an end.

[Voltaic Shock]

There is always the class action lawsuit to get the to do the recall - :P

[billnye97]

Plus there is no iphone on I have seen that goes nearly as fast as the one in the commercial. Misleading advertising. I have no problem paying more for newer, faster technology, just don't tell me I'm getting some great deal when your making it up on the back end.


Wow, I don't know what to say to that. You actually thought the phone moved as fast as it did in the commercials? That's just plain crazy.

[miggs1310]

in case no one else noticed, Steve Jobs is full of crap. Last year he says,the browser is the "full internet experience" when it's missing flash.

-Windows mobile doesn't support flash either. Trust me, I came from a WM phone, the internet on the iphone is FAR superior. I used to hate having to use the web on my WM phone, with the iphone, I make up reasons to surf!

This year, it's "twice as fast and half the price."Well if you add up the $240 more your paying for service over the course of 2 years, that's doesn't = half the price. Plus there is no iphone on I have seen that goes nearly as fast as the one in the commercial. Misleading advertising. I have no problem paying more for newer, faster technology, just don't tell me I'm getting some great deal when your making it up on the back end.

-I don't understand the gripe about monthly costs, it's still cheaper per month than my blackjack II was and now I have unlimited texts! Seriously, you're griping about $10 a month. The same $10 a month that non-iphone users have been paying for a while now (sometimes more). Did you not know how much it would cost before you bought it?

Oh, and the commercial......yeah, that's referring to the cost of the device, not the service.

The fact that they put this device out with a chip not tested in mass quantity is very disturbing. I have been an Apple Fan Boy and I'm an avid mac user and huge Apple supporter for years but this is sad. :-(

I've never owned anything by apple, but after I was so disappointed by WM I had to give it a shot. I'm glad I did. I'll still use pc's at home but I don't think I'll ever go back to WM.

[mlass]

I've never owned anything by apple, but after I was so disappointed by WM I had to give it a shot. I'm glad I did. I'll still use pc's at home but I don't think I'll ever go back to WM.

I was very unhappy with WM5 and then WM6, it didn't even look like they changed anything.

Apple won me with the iPhone and even more with the 3G. Even with all the issues I have. I believe Apple will get it fixed. No Company is perfect.

[mlass]

I wonder if a Software or Hardware Update fixes the issue with Signals if AT&T would give people credits, like Apple did with MobileMe.

Some people are paying for something they are not getting.

[nobopyon]

I'm more worried about the software update is simply just switch 3G to 2G instead boost up the 3G reception...

I mean if the area I'm at is really LOW in 3G signal, then switch to 2G network instead of trying to stay on 3G.... that I do not mind. However, if 3G signal is decent enough, but iPhone 3G reception isn't good enough, then switch to 2G... that I MIND.

Do we really know how good is iPhone3G reception is..??

[Rockky]

They're damage control is to :
A do the update for existing owners, (which seems to me to be a band-aid treatment at best)...not sure how a software treatment can compensate for hardware defiencies...
And
B provide a chip replacement for batches in the future. Of course they're not likely to announce and new hardware adjustments....but you can be sure I'll be getting replacements down the road to make sure I'm covered.

Wow...very second-rate business!

[juzcallmeg0d]

-Windows mobile doesn't support flash either. Trust me, I came from a WM phone, the internet on the iphone is FAR superior. I used to hate having to use the web on my WM phone, with the iphone, I make up reasons to surf!



-I don't understand the gripe about monthly costs, it's still cheaper per month than my blackjack II was and now I have unlimited texts! Seriously, you're griping about $10 a month. The same $10 a month that non-iphone users have been paying for a while now (sometimes more). Did you not know how much it would cost before you bought it?

Oh, and the commercial......yeah, that's referring to the cost of the device, not the service.



I've never owned anything by apple, but after I was so disappointed by WM I had to give it a shot. I'm glad I did. I'll still use pc's at home but I don't think I'll ever go back to WM.

OMGGGG THANK YOU!!!!! this is everything i was thinking as i read that post!

i think i love you

also, my reception is perfectly fine and am also hoping this update wouldnt ruin my reception

[FlwrPwer]

They're damage control is to :
A do the update for existing owners, (which seems to me to be a band-aid treatment at best)...not sure how a software treatment can compensate for hardware defiencies...
And
B provide a chip replacement for batches in the future. Of course they're not likely to announce and new hardware adjustments....but you can be sure I'll be getting replacements down the road to make sure I'm covered.

Wow...very second-rate business!

Honestly, this is not Apple's method at all. Has anybody ever had anything recalled by Apple before?

I have. They notified about 3 different ways that my laptop battery could cause a fire. They then set me the directions on what to do. I did everything online. They shipped me the new battery and gave me a box for the old one. Anybody else remember when the powerbook batteries were considered a fire hazard?

It does not look like they have decided what kind of problem it is yet, software or hardware. I started a thread about this yesterday with an article attached from macrumors.com. Their plan is to do the software update first and see if that fixes it. If that does not fix it, go to Plan B. That seems like a very logical plan to me. Why recall millions of iphones if they don't have to?

You always exhaust all options before going with the one that is going to cost you the most money. I mean, we all do. Just three weeks ago I had a Mac Mini that was dying. I exhausted every possible option before I went out and replaced it with an iMac. And that's just my own personal $1700. This a ton of money for a major corporation.

[iChristian]

Apple is very sneaky with these things. Same with AT&T, because almost every phone company is full of sneaky bastards.

[dturner]

Looks like there is finally admission that the chipset is the cause of reception problems and is going to try to be fixed with a software update that could be out by the end of the month.

http://news.cnet.com/8301-13579_3-10017153-37.html?tag=nl.e501

[iChristian]

I thought it had something to do with the chipset because the phone is made out of plastic which is for some reason supposed to receive more reception. Hopefully the software update solves the problem and makes everyone happy!

[atldvd]

Here is an article which gives more explanation of exactly what the problem is and what Apple is doing to address it. (If it's true)

http://www.intomobile.com/2008/08/14/apple-iphone-3g-software-update-to-fix-signal-reception-issues.html