Touch does not touch!!

[jophone]

I have a HUGE problem: the touch screen doesn't work anymore!

The last week it happened sometimes that the touch screen
didn't work for a while (20-30 mins)
Now it seems completely stuck:
I turned it on this morning but I can't do anything,
I suppose the phone is working properly, but I can't use it
since the touch screen is no more sensible.

Have you ever had the same problem? suggestions?

I have an old iphone, unlocked and jailbreaked (firmware: 1.0.2, never upgraded 'cause I don't know how to unlock it afterwards:smile:)

thanks for help

[dangerouslaser]

restore it to factory firmware and return it to the apple store, im sure this qualifies as a hardware defect as long as your warranty is still active.

[jophone]

restore it to factory firmware

by this do you mean re-virginize?

don't you think they can see from the serial of the phone that I have used it for almost one year without having an active AT&T contract?

[jophone]

ok, I think I have no other choice but that..

can anyone tell me the procedure to restore it to the factory firmware?

please remember that I can't use the phone (touchscreen doesn't work)
I use winXP

Thanx

[amiroo79]

ok, I think I have no other choice but that..

can anyone tell me the procedure to restore it to the factory firmware?

please remember that I can't use the phone (touchscreen doesn't work)
I use winXP

Thanx


Just connect it to iTunes and update it to the latest firmware (currently 2.0.1). If the slide to unlock still doesn't work then that means you have a hardware problem (which is actually not that uncommon). If it has been less than a year since your purchase, you are covered by the 1 year warranty and they will gladly give you a refurbished one. Let me know if this helps and good luck!