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archaic0
07-15-2008, 01:43 PM
Does anyone here have the 2.0 firmware on their iPod Touch and have the exchange push working?

I have added my exchange account and it seems to authenticate, but no email or calendar items show up. I don't get any errors that I can see, but simply don't get any data.

I can connect to our company OWA (outlook web access) with the browser as I'm connected to our wireless network, but I'm at a loss as to why I don't get mail or calendar items through the push setup.

Thanks in advance!

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Shawn
Saverino
07-15-2008, 01:45 PM
Does anyone here have the 2.0 firmware on their iPod Touch and have the exchange push working?

I have added my exchange account and it seems to authenticate, but no email or calendar items show up. I don't get any errors that I can see, but simply don't get any data.

I can connect to our company OWA (outlook web access) with the browser as I'm connected to our wireless network, but I'm at a loss as to why I don't get mail or calendar items through the push setup.

Thanks in advance!

--
Shawn

I've set it up for someone before though. Go into your exchange email settings and check to make sure the contacts, email, and calendar syncing is set to on.
archaic0
07-15-2008, 02:19 PM
OK, I got it fixed. The phone setup was not the problem. Apple's lack of error message support was in my way. On a windows mobile device there would have been an error HTTP_500 coming up to direct me to my problem, but on the iPhone iPod this error does not appear, the device simply is missing data.

Here is the fix:

http://support.microsoft.com/?kbid=817379

It's an SSL issue on the server. We had everything forced to use SSL and with activesync you cannot use SSL for the activesync part. The fix involves making a second virtual directory that is non-ssl and locking it down to just activesync operations internally to the server.

Everything is sync'ing now nicely!

I hope others may find this information helpful because since the 2.0 firmware is so new I haven't found a single bit of troubleshooting info out there.