My iphone is stuck

[alluhaymaq]

Hi, Just got an unlocked iphone as a gift. A friend tried to help by adding software to resolve my bluetooth issue (not working). I have no clue what he downloaded neither does he. Anyway the i-phone is know stuck. I found out from the internet how to perform a hard reset. I did that but all I get is the visual of the apple. Can anyone help:frown:?? Thanks

[psylichon]

"visual of the apple"? Do you only get the Apple logo or does it tell you to connect to iTunes?

[Youngbinks]

You can put the phone in recovery mode pretty easily and try to restore and it might fix the issue. Just a few simple steps outlined in the link:
http://www.iphonestalk.com/iphone-s-recovery-mode-free-space-on-your-iphone-more/

[alluhaymaq]

You can put the phone in recovery mode pretty easily and try to restore and it might fix the issue. Just a few simple steps outlined in the link:
http://www.iphonestalk.com/iphone-s-recovery-mode-free-space-on-your-iphone-more/

Thanks I did exactly as pointed out on the url but I'm only getting the apple logo after the 30" wait. If I stay holding then the iphone goes off.

[alluhaymaq]

Thanks I did exactly as pointed out on the url but I'm only getting the apple logo after the 30" wait. If I stay holding then the iphone goes off.
I'm not getting any yellow triangle or a msg to connect to ITunes.

[alluhaymaq]

"visual of the apple"? Do you only get the Apple logo or does it tell you to connect to iTunes?

I just get the apple logo it I do not get any msg to connect to iTunes.

[psylichon]

have you tried (with the iPhone off) holding the power button while connecting to iTunes? This is another way to force a restore.

[alluhaymaq]

have you tried (with the iPhone off) holding the power button while connecting to iTunes? This is another way to force a restore.

Just tried your suggestion but to no avail !