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launchpad3
04-24-2008, 11:34 PM
Well just today I was sitting on the my couch and as I was getting up I dropped my iphone and it hit the floor. Everything was working okay until I noticed my home button wouldn't work. the only time it would work is when i was putting it into recovery mode or manually shutting it off. I tried many things thinking maybe it was just jammed. I pressed it multiple times and pushed down on the button as hard as humanly possible, and turned my phone on and off many times but, no luck. The next thing that bothered me was that in an attempt to plug my phone into my windows computer itunes and my computer would not find the phone. the phone will charge but it never shows the big battery indicating a charge, it just shows the battery bar in the upper right hand corner that it has fairly charged some. I want to restore my phone completely to factory settings but how can i considering my computer, itunes, and any other computer can't locate my phone in recovery mode? when i first plug it in usually a box with a list of icons will come up asking me what program i'd like to use to view my photos, that won't even show up now. I'm trying to figure out what I can do to restore my phone completely to get rid of all my 3rd party apps and then go to apple to tell them that the home buttons broke, seeing as though I can't go to them with a jailbroken phone or they'd kick me right out. If anyone can offer advice on what to do please speak up, all help will be greatly appreciated.

Lincoln
04-25-2008, 04:42 PM
As for the home button, that sounds like a hardware issue, and you'll have to see about that.

To get the computer to recognize it, there are a few things to do.
• Try a different USB cord an/or port.
• Reinstall iTunes.
• Read this article (http://support.apple.com/kb/TS1495) from Apple on the subject.

- John