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View Full Version : .mov file not supported on iphone??

jjvaldez
02-22-2008, 02:39 AM
ok it is mad enough that we can't mms ... we're over that... but my gf sent me a video of my puppy playing that she recorded with her MBA.. she sent the .mov file to my email.. the iphone said, "this file cant be viewed..." this is LAME... this is a apple file.. come on apple what is this??? apple format not supported on apple phone.. this is sooo stupid....... im mad and this is lame.....
jjvaldez
02-22-2008, 02:41 AM
oh man this gets better.... now my when im in the mail app the status bar goes away.. this is weird.... what is going on??? i restarted the phone and the status bar was there.. but i tried to play the video again and it killed the status bar again.... sucks
psylichon
02-22-2008, 02:46 AM
Sounds like an improperly-coded quicktime to me.
jjvaldez
02-22-2008, 02:49 AM
yea that is what i thought too.. this is what she did..

went to quicktime-->new video recording--> recorded-->closed-->emailed it to me.

and now my status bar is messed up...
IphoneTony
02-22-2008, 02:51 AM
www.pktpix.com (http://www.pktpix.com/) go to this site at least we can now send mms.. hope that solves your problem with the first post in this thread
jjvaldez
02-22-2008, 02:56 AM
thanks bro but the issue is that she wants to send me a video.. and i dont get it .. .mov is apple why wont it work..
Lincoln
02-22-2008, 05:02 PM
.MOV is most definitely supported on the iPhone. Most likely that the file was encoded improperly.

- John
phsycology
02-22-2008, 05:16 PM
.MOV is most definitely supported on the iPhone. Most likely that the file was encoded improperly.

- John

only some .MOV files will play on my iPhone, so I converted all my videos to MP4 and their smaller so I'm better off LOL
diverdown
02-22-2008, 05:23 PM
.MOV is most definitely supported on the iPhone. Most likely that the file was encoded improperly.

- John

As a new Mackbook owner I was wondering what the correct way to encode is. Also I have subscribed to many video podcasts through itunes and they will not snyc to my iphone (gives me the "format not supported" error)....

Any suggestions?
~S
jjvaldez
02-22-2008, 05:36 PM
john or anyone that can help, might be able to help me with this.. this is what she did ... open quick time, new vid file, recorded, then emailed me the file...

i checked her comp the file is h.264 128kbps acc audio 640x480

is that right or does it HAVE to be 320x480???

... thanks..
kylegod
02-22-2008, 06:30 PM
www.pktpix.com (http://www.pktpix.com/) go to this site at least we can now send mms.. hope that solves your problem with the first post in this thread

I was curious and tried that site to send a picture to my iphone. Didnt work...
Eragon
02-22-2008, 07:02 PM
I found a couple of links with some info which may help.

http://www.mp4mail.com/docs/intro

http://mac.blorge.com/2007/09/27/iphone-update-adds-mp3-and-wav-email-attachment-support/

Apparently, the current firmware only supports wav and mp3 files as attachments. You may want to explore the mp4mail option if you want to regularly e-mail video clips.
Lincoln
02-22-2008, 08:58 PM
I found a couple of links with some info which may help.

http://www.mp4mail.com/docs/intro

http://mac.blorge.com/2007/09/27/iphone-update-adds-mp3-and-wav-email-attachment-support/

Apparently, the current firmware only supports wav and mp3 files as attachments. You may want to explore the mp4mail option if you want to regularly e-mail video clips.

Aha! So it's mail. I knew that it supported video viewing, but apparently not .MOV. Looks like the encoding is okay.

- John
geordisjd
02-22-2008, 09:06 PM
Forget this post. This isn't about Safari.
geordisjd
02-22-2008, 10:30 PM
Aha! So it's mail. I knew that it supported video viewing, but apparently not .MOV. Looks like the encoding is okay.

- John

Email, it said nothing about email... Yes, .mov email movies aren't supported, although they will appear to "load", only the sound will play.
jjvaldez
02-23-2008, 05:04 AM
haha sorry that i didnt make that clear... yea it is an email that she is sending me..
kunfuzious
02-23-2008, 04:53 PM
I received an email last night with a .mov attached, and it played fine. No sound, but I was still able to see my daughter crawling...
jjvaldez
02-23-2008, 09:08 PM
that is cool... yea i want to my puppy humm.. that is funny that it worked for you..ill try it again.. but the weirdest part is that it messed up my phone, everytime that i go into the maill app the status bar in the top [range, time, battery life ] goes away and i get a gray bar.... WEIRD
kunfuzious
02-24-2008, 12:01 AM
Yeah I'm not sure why the sound didn't work. Not sure if it's an issue with the iPhone or camera that took the movie...

But it did work, so yours should too.
geordisjd
02-24-2008, 12:24 AM
Yeah I'm not sure why the sound didn't work. Not sure if it's an issue with the iPhone or camera that took the movie...

But it did work, so yours should too.

It's very weird. I wonder if it's a MP4 movie that was renamed .mov. It wouldn't make sense otherwise.
phsycology
02-24-2008, 03:44 AM
It's very weird. I wonder if it's a MP4 movie that was renamed .mov. It wouldn't make sense otherwise.

Did you get your MacBook air yet?
jjvaldez
02-24-2008, 03:53 AM
i just showed her how to export as "iphone mp4" and that is all good now.. works like a charm...

still weird that it cannot be just a .mov file...
diverdown
02-24-2008, 09:01 AM
i just showed her how to export as "iphone mp4" and that is all good now.. works like a charm...

still weird that it cannot be just a .mov file...

Was this a video taken with a camera or on done using the macbook pro camera. Either way, what program did you use to export it as an iphone mp4....

Thanks,
~S
geordisjd
02-24-2008, 09:13 AM
Did you get your MacBook air yet?

Yes, there's a thread on it in Mac and iPhone.
jjvaldez
02-24-2008, 03:38 PM
I used the built in camera imported and exported using QuickTime pro
mp14mp14
02-24-2008, 10:18 PM
anyway I don't understand why we can't play quicktime files with other codecs than mpg4.
it should be very easy to do, this phone has a better operation system than an old G3; so why we can't install codecs like sorenson, mpg1 ? i am not asking for windows media video. just mac files....
phsycology
02-25-2008, 04:34 PM
anyway I don't understand why we can't play quicktime files with other codecs than mpg4.
it should be very easy to do, this phone has a better operation system than an old G3; so why we can't install codecs like sorenson, mpg1 ? i am not asking for windows media video. just mac files....

Is that a fact about the G3??? Because I had an iBook G3