NO edge service, AT&T says they are aware? Anyone else?

[robby69]

Anyone else experience this?

I started getting an error message on my iphone today saying "you are not subscribed to edge"
I called AT&T, and after getting transferred to tech support, then said they were aware of it and there was a widespread outage. They could either turn edge back on and I would be charged at a per kb rate and they would credit me back when it was fixed, or edge could remain off and I would receive a phone call when service was restored.

I couldn't do the per KB charge since I am on a pay as you go plan.

I asked if there were any plans to credit me back for those days that I had paid for unlimited edge and not able to use it, they said no.. since they are agreeing to credit back per KB charges...Stupid AT&T

[alienstout]

Works for me in NYC.

[macgirl]

where are you? usually their outages are restricted to a general area. i have no problem with edge in boston.

[robby69]

where are you? usually their outages are restricted to a general area. i have no problem with edge in boston.

central illinois.. the weird thing is that rep said he could turn on edge (so I assume it IS working), but I would be charged at per KB rate and credited until the unlimited was working..

[Youngbinks]

central illinois.. the weird thing is that rep said he could turn on edge (so I assume it IS working), but I would be charged at per KB rate and credited until the unlimited was working..

That seems a bit unlikely. If that does happen, then once you get the bill I would highly suggest contacting AT&T and complaining profusely. I'm still getting full service and EDGE down in Florida. Maybe it's weather related.

[kylegod]

I'm in pa by Philly and I've been on edge all day reading the macworld updates. Must be a location thing

[Hawk]

All is well in the ATL...

[IphoneTony]

darn guess you have to turn wifi on

[allitalien]

central illinois.. the weird thing is that rep said he could turn on edge (so I assume it IS working), but I would be charged at per KB rate and credited until the unlimited was working..


i activated my iphone in central illinois, it took me hours before i got my first signal, i litterally drove around while i had the att/apple tech guy on the phone telling me if i was in a good coverage area or not... stupid illinois.

[Swagger]

I'm in Vail, Colorado right now and Edge seems to be faster than usual. I had to keep checking to see if I were on the hotel's WiFi...M

[JoeT]

No problem on Edge today in Tampa.

[KeKe]

in ny and its working fine as usual. Hopefully your edge will get turned back on soon because I wouldn't want to pay for edge since it can be very slow at times.