Go to AT&T!

[iphonenotify]

For those who want to use their iphone right away, it is best to go here because they have to activate your phone. I just asked AT&T and they confirmed this for me. Getting it at Apple means you have to get back in line at AT&T r you wont be able to use it. Thats why I changed my mind.

[iphonenotify]

i really wanted to go to Apple. To bad.

[cs007]

Apple Store=GoatF@#$

AT&T=GoatsIntelligence<AppleFreakIntelligence

[ColsTiger]

For those who want to use their iphone right away, it is best to go here because they have to activate your phone. I just asked AT&T and they confirmed this for me. Getting it at Apple means you have to get back in line at AT&T r you wont be able to use it. Thats why I changed my mind.

Don't you think that maybe the At&t guy told you that so they could sell you an iPhone instead of Apple. I think they'll be activating right in the apple store too. I can't see them making you go two places to activate your new $600 iphone.

[iphonenotify]

Don't you think that maybe the At&t guy told you that so they could sell you an iPhone instead of Apple. I think they'll be activating right in the apple store too. I can't see them making you go two places to activate your new $600 iphone.

I just went to the apple store and they said no one knew how to do any activating, not even the geniuses. No one has been trained yet. I als tolde them about the At&t thing for activation, and the guy said that was most likely going to occur.

[Saiko]

That guy has a commission to make - of course he's gonna tell you that... :|

[ColsTiger]

I just went to the apple store and they said no one knew how to do any activating, not even the geniuses. No one has been trained yet. I als tolde them about the At&t thing for activation, and the guy said that was most likely going to occur.

Sorry but it doesn't add up to me.

[hmlaa]

I just went to the apple store and they said no one knew how to do any activating, not even the geniuses. No one has been trained yet. I als tolde them about the At&t thing for activation, and the guy said that was most likely going to occur.

my store people said that they haven't started trianing yet too... i think they are waiting so the employes don't leak information about iphone before release!

[mav]

If by this time, Apple store employees haven't been trained on activation, they won't be because they probably won't be handling activations at the stores.

[Iceblinkluck]

If by this time, Apple store employees haven't been trained on activation, they won't be because they probably won't be handling activations at the stores.

so just activate it online or on the phone by calling att from your current cell phone. I don't see why that wouldn't work... any insights?

[ColsTiger]

so just activate it online or on the phone by calling att from your current cell phone. I don't see why that wouldn't work... any insights?

Because unlike when you order a cell phone and service from Cingular/At&t, a number will need to be added to the SIM before you can call and activate it. When you order a phone or service from Cingular/At&t, the phone comes with the sim card and you just insert and charge the phone. the number has already been assigned. Then you call a 1-800 number to activate through Customer Care.

[bllzll]

i really feel like apple will do some kind of over the phone activation right there. where an apple employee will call a number and an att rep walk that employee through the activation over the phone. that way the apple employee doesnt really need to know much of anything.

ALSO, i bet they will force you to activate it right in the store that you purchase it from... if not, what will stop me from buying 2 or 3 phones, walking out and putting it on ebay :gasp:

[Youngbinks]

i really feel like apple will do some kind of over the phone activation right there. where an apple employee will call a number and an att rep walk that employee through the activation over the phone. that way the apple employee doesnt really need to know much of anything.

ALSO, i bet they will force you to activate it right in the store that you purchase it from... if not, what will stop me from buying 2 or 3 phones, walking out and putting it on ebay :gasp:

The manager at the Apple store I went to said this is exactly how it is going to happen. There will be no need to leave the Apple store they will be able to activate it IMMEDIATELY over the phone in the store.

[iphonenotify]

i really feel like apple will do some kind of over the phone activation right there. where an apple employee will call a number and an att rep walk that employee through the activation over the phone. that way the apple employee doesnt really need to know much of anything.

ALSO, i bet they will force you to activate it right in the store that you purchase it from... if not, what will stop me from buying 2 or 3 phones, walking out and putting it on ebay :gasp:

Exactly what i had planned.

[RHJS]

Nice info! Good thing I was thinking on going to Cingular in the first place.

[Mustang05]

Well it dosnt matter to me. The only thing i care about is just getting the actual phone. Once i have the phone im good. I can wait to go to a at&t store later. Obtaining the phone is the only real important part or at least the only thing im worried about.

[brianhyp]

im going to apple, they are going to get way more phones so ill have a better chance and also id rather wait inside an air conditioned mall then out in the sun. also the apple store will sell extended service plans and they will have phone activations.

[telePhono]

:laugh2: this is so frustrating!!! :embarrassed:

[MomPOM]

While I would LOVE to get my iphone at the Apple store, the thought of being there for launch makes me want to tear off my fingernails. There's two Apple stores near me and both of them are madhouses on a good day. I'll be at my local Cingular/ATT store. Hopefully since I"m in the burbs it won't be too insane. I'll seriously cry like a baby if I don't have that phone on the 29th.

[spacerog]

There is NO reason why Apple can not activate the phones in the Apple store right when you buy the phone.

I get phones activated and deactivated all the time. I control about 50 cell phones for the salespeople in my company. These guys are losing phones, losing sim chips (how?), or just plain breaking them all them time. I am constantly swapping numbers, getting new lines activated, turning old phones off, etc...

Granted I am not a cell store employee and this is all done through T-Mobile not Cingular/AT&T but this isn't rocket science. It can all be done remotely, over the air. I call up T-Mobile, explain the problem, and they zap whatever it is they need to zap, tell me to power cycle the phone and all is good with the world. The only time I have to actually go the T-Mobile store is when I need a new SIM card.

I am sure that Apple/AT&T has made the whole process as simple and as streamlined as possible. At least they better have. I suspect it will all be done via a special website that Apple employees willl have access to. AT&T employees will probably just follow whatever normal procedures they do for every other phone.

The only reason I can see for going to an AT&T store over an Apple store is if you have some weird plan issue that you think might be out of the ordinary, something AT&T employees may be familiar with while Apple sotre employees may not. Or if the AT&T store is an easier place to camp at. ;-)

- SR

[iphonenotify]

Don't you think that maybe the At&t guy told you that so they could sell you an iPhone instead of Apple. I think they'll be activating right in the apple store too. I can't see them making you go two places to activate your new $600 iphone.

I just went to the apple store and they said no one knew how to do any activating, not even the geniuses. No one has been trained yet. I als tolde them about the At&t thing for activation, and the guy said that was most likely going to occur.

[spacerog]

Obviously niether AT&T nor Apple retail employees have been trained or told anything yet. Asking them questions about activation or data plans or anything else is pointless. At best they don't know and at worst they will make stuff up or tell you 'what they heard.'

About the only thing you can ask them today and get a reliable answer on are "Will you have the iPhone at this location?" and "What are your plans for launch day?" and even those two questions are iffy.

- SR

[telePhono]

There is NO reason why Apple can not activate the phones in the Apple store right when you buy the phone.

I get phones activated and deactivated all the time. I control about 50 cell phones for the salespeople in my company. These guys are losing phones, losing sim chips (how?), or just plain breaking them all them time. I am constantly swapping numbers, getting new lines activated, turning old phones off, etc...

Granted I am not a cell store employee and this is all done through T-Mobile not Cingular/AT&T but this isn't rocket science. It can all be done remotely, over the air. I call up T-Mobile, explain the problem, and they zap whatever it is they need to zap, tell me to power cycle the phone and all is good with the world. The only time I have to actually go the T-Mobile store is when I need a new SIM card.

I am sure that Apple/AT&T has made the whole process as simple and as streamlined as possible. At least they better have. I suspect it will all be done via a special website that Apple employees willl have access to. AT&T employees will probably just follow whatever normal procedures they do for every other phone.

The only reason I can see for going to an AT&T store over an Apple store is if you have some weird plan issue that you think might be out of the ordinary, something AT&T employees may be familiar with while Apple sotre employees may not. Or if the AT&T store is an easier place to camp at. ;-)

- SR

yeah when you put it that way. i see why they most likely will be activating it there too.

[iPhonePro07]

The only answers I have are "yes, we will have iPhones" and "June 29th, 6pm" Officially, as an employee, that is all I know....
The sales people in our store are trying to figure out how Apple will activate phone service. We know nothing, they know nothing. Honestly, the training we have was based off of the guide throughs on Apples website!!! We will get answers to our questions and yours at "zero hour" as I affectionetly call it.

[adamjohn_98]

The only answers I have are "yes, we will have iPhones" and "June 29th, 6pm" Officially, as an employee, that is all I know....
The sales people in our store are trying to figure out how Apple will activate phone service. We know nothing, they know nothing. Honestly, the training we have was based off of the guide throughs on Apples website!!! We will get answers to our questions and yours at "zero hour" as I affectionetly call it.

That sounds like the training that the Apple Store employees were going through the other day. Thanks for the info, and keep us updated :laugh2:

[iPhonePro07]

I just found this website as I am looking for answers from someone OTHER than my boss! I have had customers come into the store and ask me questions such as "What is the processor?" and "What data plan?" which I couldn't even take an educated guess at! So, here I am, trying to educate myself.

[adamjohn_98]

I just found this website as I am looking for answers from someone OTHER than my boss! I have had customers come into the store and ask me questions such as "What is the processor?" and "What data plan?" which I couldn't even take an educated guess at! So, here I am, trying to educate myself.

That's awesome that you are taking the initiative to find out more info. Most of the other ATT employees that I have talked to couldn't care less, and they can't wait till this is all over.

[Knowsall]

Ive heard that training starts 5 days before launch. was this not discussed. This would be at At and T and at Apple stores. Help me out?