No internet access....Can you help?

[Flagstaff434]

I bought my wife an iPhone. She likes it, but brought it to me today saying, "I cannot get my emails". If she had checked she would find she cannot get the weather, stock prices or use Safari either. Is there something she has done or that I can do to fix this? The Edge wheel spins and the WiFi shows full bars, but nothing is downloading. She can make calls out, but not receive them. Is this back to Apple or is there a solution?

[monkeysrock0622]

i had this same problem today too. even when using wifi i got nothin. bi was just listening to music and for some reason the battery died, and when i got it back on, my emails downloaded right away. so try turning the phone off then back on again.

[thesaint]

I bought my wife an iPhone. She likes it, but brought it to me today saying, "I cannot get my emails". If she had checked she would find she cannot get the weather, stock prices or use Safari either. Is there something she has done or that I can do to fix this? The Edge wheel spins and the WiFi shows full bars, but nothing is downloading. She can make calls out, but not receive them. Is this back to Apple or is there a solution?

Strange that the wifi as well doesnt work. Try reseting or restoring the phone. Else, call Apple.

[Flagstaff434]

Strange that the wifi as well doesnt work. Try reseting or restoring the phone. Else, call Apple.

And, to reset or restore...I....?

[thesaint]

And, to reset or restore...I....?

Reset first and then restore. However, if after reseting nothing works out, you better call Apple. I have a feeling that if nothing works out they will ask you to restore it again.