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Tashana Saurus · 06-29-2009, 12:56 AM

Originally Posted by CaptainCarl

my iphone was returned to an apple store because of the silent toggle breaking off. another common problem with the design.

the genius took out his little micro light thing and peeked down into the headphone jack. without even looking at the broken toggle, he handed me back my phone and said; "sorry man, your phone has water damage, so the warrantee is void". excuse me sir? there is nothing wrong with my phone, besides the broken toggle i said. he replies, "this is the part of my job that i hate the most. ive had to turn away lots of pissed off customers because of water damage". i asked him what could be done to keep water from entering (my phone has never been exposed to water directly, only walking down the street in rainy Oregon and maybe while sitting on the shelf in the bathroom while i shower). he says to me, "well, what i do, is keep a finger over the headphone socket in order to keep any moisture from entering".

absolutely brilliant! nice job Apple! very clever way to void the warrantee just as the customer leaves the controlled environment of the Apple Store.

count me in for a class action if it ever gets filed.

o..m..g..
This **** happened to me today
but its been since I updated to 3.0..
My batt life has been ****
so I brought it in..
cant do anything cuz I have water damage.. they wont even think about it being anythign to do with 3.0
ive never gotten any water on it.. and i told the guy the most is txting in the rain or talking on it while walking.. and he said the same thing.. holing the headphone jack lol.. and another girl.. at the 'genius bar' also just flashed her light and said im sorry water damage... warranty voided... bye!'
ugh fml.

06-29-2009, 12:56 AM	#105 (permalink)
Tashana Saurus Join Date: Jun 2009 Posts: 6 Thanks: 0 Thanked 0 Times in 0 Posts	Originally Posted by CaptainCarl my iphone was returned to an apple store because of the silent toggle breaking off. another common problem with the design. the genius took out his little micro light thing and peeked down into the headphone jack. without even looking at the broken toggle, he handed me back my phone and said; "sorry man, your phone has water damage, so the warrantee is void". excuse me sir? there is nothing wrong with my phone, besides the broken toggle i said. he replies, "this is the part of my job that i hate the most. ive had to turn away lots of pissed off customers because of water damage". i asked him what could be done to keep water from entering (my phone has never been exposed to water directly, only walking down the street in rainy Oregon and maybe while sitting on the shelf in the bathroom while i shower). he says to me, "well, what i do, is keep a finger over the headphone socket in order to keep any moisture from entering". absolutely brilliant! nice job Apple! very clever way to void the warrantee just as the customer leaves the controlled environment of the Apple Store. count me in for a class action if it ever gets filed. o..m..g.. This ** happened to me today but its been since I updated to 3.0.. My batt life has been ** so I brought it in.. cant do anything cuz I have water damage.. they wont even think about it being anythign to do with 3.0 ive never gotten any water on it.. and i told the guy the most is txting in the rain or talking on it while walking.. and he said the same thing.. holing the headphone jack lol.. and another girl.. at the 'genius bar' also just flashed her light and said im sorry water damage... warranty voided... bye!' ugh fml.