Quote:
Originally Posted by raremage
Just because IMAP is enabled on the server doesn't mean that it's available externally. Ports 143 (unsecured) or 993 (secured) are required in your company's firewall for this to work, properly mapped to the Exchange Server or an ISA server in the DMZ.
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OK, I will ask my IT guy to open those ports but I think my problems start even before that because my attempt to set up this mail account fails right from the beginning BEFORE the Exchange account is even verified- in other words, I don't even get to the point where I get to receive even internal email..... Would the closed external ports cause the account verification to fail?
I will keep plugging away on this and thanks for the input and if you have any other ideas about what I should try I would be most appreciative.
Jim