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nelson · 07-10-2007, 10:32 PM

Same here. I spent 1 /12 hours with microsoft and at the end they sent me to apple for 2 1/2 hours and at the end they said to go back to micro soft. Tomarrow i will be back with microsoft ... appears that they are blaming each other but in the meantime my $600 phone does not sink!!!!!!!!

to be Fithey claim

Originally Posted by TechnoDoc

Well, after an hour on the phone with Apple (level 2 support), they basically admitted that they are aware of a problem with the iTunes sync plugin for Outlook. They have escalated the problem to engineering, and are hoping for resolution soon (whatever that means).

I have spent (wasted) about 5 hours trying everything I could find on the apple forums, here, and anywhere with only transient luck. After reinstalling iTunes and re-enabling the plugin manually in Outlook, I got the iPhone to sync contacts and calendar once. Since then, no syncing, and I still get the Outlook error every time it launches.

Let's hope they fix this soon.

07-10-2007, 10:32 PM	#53 (permalink)
nelson Join Date: Jul 2007 Posts: 2 Thanks: 0 Thanked 0 Times in 0 Posts	Same here. I spent 1 /12 hours with microsoft and at the end they sent me to apple for 2 1/2 hours and at the end they said to go back to micro soft. Tomarrow i will be back with microsoft ... appears that they are blaming each other but in the meantime my $600 phone does not sink!!!!!!!! to be Fithey claim Originally Posted by TechnoDoc Well, after an hour on the phone with Apple (level 2 support), they basically admitted that they are aware of a problem with the iTunes sync plugin for Outlook. They have escalated the problem to engineering, and are hoping for resolution soon (whatever that means). I have spent (wasted) about 5 hours trying everything I could find on the apple forums, here, and anywhere with only transient luck. After reinstalling iTunes and re-enabling the plugin manually in Outlook, I got the iPhone to sync contacts and calendar once. Since then, no syncing, and I still get the Outlook error every time it launches. Let's hope they fix this soon.