iPhone Forums - View Single Post - screen freezing upon incoming calls

hepcidin56 · 01-02-2009, 04:40 PM

Intermittently, my iPhone gives me a massive problem. When the phone rings, the screen goes completely black and is unresponsive to touch. I can get back on again by simultaneously pressing the square button at the bottom and the top silver button, but this is very inconvenient. However this doesn't happen every time i receive a call so it is difficult for me to show any shop assistants. Is it a hardware malfunction? I have updated all the latest iPhone settings through iTunes.

What can I do to solve this problem?
Thanks.

01-02-2009, 04:40 PM	#1 (permalink)
hepcidin56 Join Date: Jan 2009 Posts: 2 Thanks: 0 Thanked 0 Times in 0 Posts	screen freezing upon incoming calls - help, please! Intermittently, my iPhone gives me a massive problem. When the phone rings, the screen goes completely black and is unresponsive to touch. I can get back on again by simultaneously pressing the square button at the bottom and the top silver button, but this is very inconvenient. However this doesn't happen every time i receive a call so it is difficult for me to show any shop assistants. Is it a hardware malfunction? I have updated all the latest iPhone settings through iTunes. What can I do to solve this problem? Thanks.