Originally Posted by Jamesche
It's possible that you've spoken to people who just can't verbalize it correctly, but if you read the terms of service, you'll see that "Microsoft Direct Push" requires an enterprise plan. If you are syncing with Exchange, that's what you need.
If they do have documentation that says that corporate email is "any email behind a firewall", I would be seriously surprised. I don't know of ANY email service that's NOT behind a firewall.
Jim
I WAS SERIOUSLY SURPRISED... that is why i am amazed at whomever wrote that documentation... while I cannot seem to get my hands on it... i have had seriously a minimum of a dozen people (employees) at AT&T quote it and read it verbatim to me... followed by "that's all the information that i have"...
I also mentioned that any "reasonable" email server is sitting behind a firewall... and i told them that google and yahoo are probably behind a firewall (i assumed)... and it left them speechless.
but, what ticks me off even more is that they (at&t) told me every outrageous explanation as to what would work and what wouldn't. And, when I told them had some serious technical expertise behind me and asked for clarification... no one, but no one, could put things in clear terms.
I asked for written docs, and they offered me the web site, on which it states absolutely nothing clearly.
they kept pointint me to this:
Enterprise Data Plan for iPhone
When using iPhone to access corporate email, company intranet sites, and/or other business solutions/applications.
Data Plan for iPhone
When using iPhone for access to personal email, web browsing, or consumer applications such as games.
they even told me that the enterprise servers are faster for only the enterprise plan.
they also claim that all the enterprise features are only available with an enterprise account... apple contradicts them...
basically, no matter how you look at it... AT&T is doing the same thing they do with land lines... if it is business, they charge you more... or at least try to...
basically, no matter how you look at it... it is VERY poorly handled.
j