Ace is right - contact V-Moda and go through their warranty process. My V-Moda's crapped out on me after about 8 months or so, and V-Moda replaced them for me. It did take a while - about a month between the time I sent mine to them and when I received the new pair. I just used my OEM iPhone earbuds during that time, and missed my V-Moda's every day...
