Quote:
Originally Posted by nishant_81
People at the *genius* bar (ok whatever) are generally pretty nice... if you tell them that this is the problem and that this shouldn't be happening and that you have tried everything (basically give them an impression that you came to them as athe last resort), then they don't mind exchanging the phone.....i say that coz i have seen some friends who had gone to the gb and they were told to try out a couple of things and then had to take another appointment before getting a replacement... so basically, if you think your phone should be replaced then let them know that you tried everything....
and ofcourse... do remember to sync/backup everything just before going, so that you dont have to re-setup your phone.....
good luck!
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Will do! Thanks to Gibbs And Savio I pretty much saved some time by doing the reboot and restore before calling Apple Care. The young lady that I was speaking to ran out of trouble-shooting options and had to talk with her supervisor a few times. Although she did acknowledege that this was a new issue that she hadn't come across yet. Lucky me to be the first I guess..
At any rate, I'll update on Saturday after I meet with one of the "Geniuses"!!
-Thx