Quote:
Originally Posted by jayzthinkin
Update:
So after sitting on hold for thirty mintues (lucky I had my iphone handy) I spoke with Apple Care and after trouble shooting she determined there is a definate issue and made an appointment at my local Apple Store for this Saturday morning, with the "Genius Bar". Gotta love that name.
I'll update again Saturday.
|
People at the *genius* bar (ok whatever) are generally pretty nice... if you tell them that this is the problem and that this shouldn't be happening and that you have tried everything (basically give them an impression that you came to them as athe last resort), then they don't mind exchanging the phone.....i say that coz i have seen some friends who had gone to the gb and they were told to try out a couple of things and then had to take another appointment before getting a replacement... so basically, if you think your phone should be replaced then let them know that you tried everything....
and ofcourse... do remember to sync/backup everything just before going, so that you dont have to re-setup your phone.....
good luck!