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Originally Posted by goobs22xx
no, but most businesses that want to do well follow the idea that word of mouth is their most important form of advertisement. by at least giving a customer all the information that they need to make an educated decision, especially on a product of such high retail value, you are instilling a trust and a positive buying experience that the consumer will pass on to others. when people feel cheated, they are much more apt to vent their frustrations to others and give you negative advertisement.
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i agree - people are more likely to share news of their experiences with a manufacturer/company when it's been negative instead of positive. word of mouth can be important - the iphone price decrease a few months after its release is a good example.
Quote:
Originally Posted by goobs22xx
there are at least 10 people i work with who will never buy a car where i just picked mine up due to just this. ive also never worked somewhere that didn't take on the attitude of taking care of customers, even when it was a fast food joint. im sorry that youve never had a buying experience where you truly felt like your best interest was being looked out for. hell, when i went to the att store to buy a Tilt (gave my wife the iphone she wanted) the guys behind the counter told me i would hate it, and should wait out for the 3g iphone or pick up the lg vue. i bought the tilt anyway (which i actually do prefer), but i would recommend that store in a heartbeat because they really wanted me to be happy (I was spending $400+ that day regardless).
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i don't trust businesses to look out for my best interests.
I look out for my best interests. why would i trust an entity that i know is out to make money to help me do what's best for me? if i'm interested in buying something, i'll research it by reading as many unbiased reviews of it as i can. caveat emptor. if i make a poor decision, it's my fault, and i will not blame the company. i accept responsibility for my actions.
Quote:
Originally Posted by goobs22xx
I have lived in Savannah GA and am now stationed in Charleston SC, Earth, Milky Way galaxy, and relatively as far away from the sun as where you currently are. Based on your criteria, don't invest in ATT. They straight up told me not to buy the phone so I could get the 3g (which apparently is what you have issue with, from perspective of your portfolio).
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i've been with at&t as my cell carrier since 1999 - i've had absolutely no problems with them. i don't have at&t stock, but i'm sure they're represented somewhere in a mutual fund in which i invest, which is fine by me. though, now that i think of it, microsoft is probably there too. shoot. i'll need to look into that - must not support the evil empire!
