Glad to hear it. I bought my phone at the AT&T store. I had it for 1 week when it started to freeze up. I hit the power button, and also everything else I could. It would not respond. I also tried to reset it on the dock, and that did not work. I read here through other forums, and found out I was not the only one. I took it back to AT&T, and it began to work again. I then told them I had read that it works at times and that others it does not. They told me to take it to the Apple Store or just keep an eye on it, and bring it back if problems arose. I went home and it happened again. I went back to the store and knew if I returned it to the Apple store they would charge me, or send it away, allowing me to not have a phone or sucker me into what they did to you. I am glad you won your case, but for any future readers out there "If you buy your phone at the AT&T store, just return it. Then go to Apple or another AT7T store and buy another." LET AT&T DEAL WITH IT!!!!
Neometh
Quote:
Originally Posted by ebrunn
After the last software update the bottom part of the touch screen of my iPhone I'v had since launch stopping working. Brought my phone into the Apple Store to have a genius look at. Claimed that since there was "damage"(which was no more than scuffs and a small dent on the top left hand side of the phone from daily usage from having the thing since June), that they would not replace it unless I paid the $250 fee. Having no choice(needed a phone), and after dealing with a little punk manager at the apple store,I paid it.
So I then decided to both file a complaint with the State Attorneys office and sue Apple Inc. for failure to horror there warranty.
Since Apple did not pay there state corporation tax in Minnesota for the year at the time of my filling, I could then sue them in local county court instead of having to go to state court. And since the amount was under $2500, all I had to do was send them a service of notice in the mail. They received the letter and copy of the lawsuit via registered mail was signed by a emolyee at 1 Infinite Loop.
Got no reposonse from Apple at all.
Court date was today. I fully expected nobody from Apple to be there because there was no way Apple would hire a local attorney to show up for this. And indeed nobody from Apple showed up. So the judge awaraded me the default judgment in the amount I asked for which was $750(cost of original phone plus the $250 for the new one). Think total legal expenses were like around $90. Around $80 in court costs, and around $10 to subpoena the Apple Store manager.
So now goes the hard part of collecting.
|