iPhone 3G | iPod touch Forums - View Single Post - Ipod itouch issues with Getting email setup for Exchange 2007...

markm75 · 01-22-2008, 06:11 PM

We run an Exchange 2007 email server at our business (I handle the IT).. I have one user who has an ipod itouch device.. we've tried setting up the email under "Exchange" type on his device.. i cant get it to connect or work or download any email..

Mind you.. this is all done when behind the firewall.. so opening of ports shouldnt be an issue.. though i've gone ahead and opened 993 UDP as a start...

We put in the typical settings.. using the incoming SSL connection name as wan1.ourdomain.com, which is the mx record equivalent..

For user name.. we've tried both just the user name by itself and domain\username neither resulted in success..

Both IMAP on the Exchange 2007 server and the accounts are enabled.

I cant figure out why it simply wont work...

Any thoughts out there?

Thanks

01-22-2008, 06:11 PM	#1 (permalink)
markm75 Join Date: Jan 2008 Posts: 1 Thanks: 0 Thanked 0 Times in 0 Posts	Ipod itouch issues with Getting email setup for Exchange 2007... We run an Exchange 2007 email server at our business (I handle the IT).. I have one user who has an ipod itouch device.. we've tried setting up the email under "Exchange" type on his device.. i cant get it to connect or work or download any email.. Mind you.. this is all done when behind the firewall.. so opening of ports shouldnt be an issue.. though i've gone ahead and opened 993 UDP as a start... We put in the typical settings.. using the incoming SSL connection name as wan1.ourdomain.com, which is the mx record equivalent.. For user name.. we've tried both just the user name by itself and domain\username neither resulted in success.. Both IMAP on the Exchange 2007 server and the accounts are enabled. I cant figure out why it simply wont work... Any thoughts out there? Thanks