iPhone 3G | iPod touch Forums - View Single Post - NO edge service, AT&T says they are aware? Anyone else?

robby69 · 01-15-2008, 06:33 PM

Anyone else experience this?

I started getting an error message on my iphone today saying "you are not subscribed to edge"
I called AT&T, and after getting transferred to tech support, then said they were aware of it and there was a widespread outage. They could either turn edge back on and I would be charged at a per kb rate and they would credit me back when it was fixed, or edge could remain off and I would receive a phone call when service was restored.

I couldn't do the per KB charge since I am on a pay as you go plan.

I asked if there were any plans to credit me back for those days that I had paid for unlimited edge and not able to use it, they said no.. since they are agreeing to credit back per KB charges...Stupid AT&T

01-15-2008, 06:33 PM	#1 (permalink)
robby69 Join Date: Sep 2007 Posts: 58 Thanks: 0 Thanked 0 Times in 0 Posts	NO edge service, AT&T says they are aware? Anyone else? Anyone else experience this? I started getting an error message on my iphone today saying "you are not subscribed to edge" I called AT&T, and after getting transferred to tech support, then said they were aware of it and there was a widespread outage. They could either turn edge back on and I would be charged at a per kb rate and they would credit me back when it was fixed, or edge could remain off and I would receive a phone call when service was restored. I couldn't do the per KB charge since I am on a pay as you go plan. I asked if there were any plans to credit me back for those days that I had paid for unlimited edge and not able to use it, they said no.. since they are agreeing to credit back per KB charges...Stupid AT&T