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JoeT · 12-22-2007, 10:12 PM

I had a fantastic experience as well. I switched from Sprint and the account setup/number porting was flawless and fast. The folks in the AT&T store were helpful in helping me pick out a phone for the wife and answering lots of questions about the service. I spent two hours there and they never made me feel like they were sick of me.

I called AT&T to get the caller ID data changed for both phones and that was a pleasant experience as well.

And let me toss in one unrelated round of kudos as well to the folks at the local Apple store - another shining example of good, patient, and spectacular customer service. Each time I walk out of there, I keep wishing that every store was like it. I can almost see myself buying a Mac......

Last night is a great example: I went in to pick up some iKlear and had my 2-year old son with me - he of the missed nap, past bedtime, and wanting Mommy variety - and the staff actually greeted him, danced around the floor with him, and whisked him off to a kids area with some Macs setup to play a game. Um, wow... I was floored.

12-22-2007, 10:12 PM	#3 (permalink)
JoeT Join Date: Dec 2007 Location: Tampa, FL Posts: 665 Thanks: 6 Thanked 12 Times in 7 Posts	I had a fantastic experience as well. I switched from Sprint and the account setup/number porting was flawless and fast. The folks in the AT&T store were helpful in helping me pick out a phone for the wife and answering lots of questions about the service. I spent two hours there and they never made me feel like they were sick of me. I called AT&T to get the caller ID data changed for both phones and that was a pleasant experience as well. And let me toss in one unrelated round of kudos as well to the folks at the local Apple store - another shining example of good, patient, and spectacular customer service. Each time I walk out of there, I keep wishing that every store was like it. I can almost see myself buying a Mac...... Last night is a great example: I went in to pick up some iKlear and had my 2-year old son with me - he of the missed nap, past bedtime, and wanting Mommy variety - and the staff actually greeted him, danced around the floor with him, and whisked him off to a kids area with some Macs setup to play a game. Um, wow... I was floored.