I use Dell's Tech Support exclusively at this point. The version of the Matrix manager you have was the original one that came with my computer but I was talked through updating to version 7.6 by the Dell Techs this Fall. Dell hasn't released "their" version of 7.8 yet so I have not done anything about that. I suspect it will take a few months of testing by Dell until they do and perhaps, my chipset won't be supported by this newest version either.
Can you still download version 7.6? That
might help with this issue but
that is precisely what I'm posting about. I want to know who has version 7.6 and who has tried the latest iTunes and Quicktime. I want to know that this version of the Matrix Manager did, indeed, solve the problem before I try it again. I don't ever want to go through that corruption of my HD/array because the first time Dell shipped me an entire new computer and the second time I was able to "rebuild" the corrupted HD in the array. I've spent too many hours configuring and adding data to the computer to go through this again if the problem still remains. It would REALLY BE NICE to be able to sync my iPhone with my Dell desktop instead of hauling out the Sony laptop each time I do it.
Quote:
Originally Posted by plasmo
Did you call Tech support from Dell or Intel?
Here's a relevant thread that I have been looking at:
http://discussions.apple.com/thread....rt=15&tstart=0
This is what my problem is:
I can't download the latest Intel Matrix Storage Manager (7.8.0.1012) because my chipset is Intel 925X Express (Intel 82801FR SATA Raid) and the latest version won't install on my computer.
It says "does not meet the minimum requirements for installing this software" when trying to install. 
I am forced to use the older 7.0.0.1020 (5/4/2007) version of Intel Matrix Storage Manager, which I think is causing the problems above in this thread... |