[dwichman]

itunes: 7.5
iphone: 1.1.1
outlook: 2003 sp3

I got my iphone 11/8 and it either came with firmware update 1.1.1, or perhaps it was installed when I connected it to itunes. It also forced me to upgrade to itunes 7.5 when I connected the iphone. I started receiving sync errors right away when I tried to configure it to sync w/ outlook. When I do so, with either contacts or calendar I get an error window that pops up and says something like:

"OutlookSyncClient has encountered a problem and needs to close. We are sorry for the inconvenience."

Then it has the typical "Send Error Repot" and "Don't Send" at the bottom of the popup for sending the report to MS. I tried attaching the error popup that I get to this thread.

I've tried syncing with a brand new pst file that had no contacts or appointments, only one contact and appointment, and still got the same error. So I'm quite certain that it doesn't have anything to do with my actual calendar data, such as recurring appointments and what not, like others have identified.

I've also tried downgrading to itunes. I first went down to 7.3.1 and when I connect my iphone it said it atleast needed 7.4, so I tried that as well. Evey time I get the same results. Quite frustrating indeed as this is a really important feature for me to be able to sync my outlook data. I'm quite pleased with the iphone outside of this, but the sync problem really chaps my hyde.

In order to at least get my contacts into the iphone I was able to use this round-about method:

1. From outllook export contacts to csv
2. Open up outllook express and open Windows Address Book
3. Import from the csv file
4. Tell itunes to syn to Windows Address Book

If anyone else comes up with some new info, please let us know! I'm hoping that firmware update 1.1.2 that is supposed to come out soon will address the issue. Maybe if we all make some noise to apple by continually calling their support line about this they will treat it as a higher priority.